Landing page banner

The Anti-Scam Centre (ASC) of the Singapore Police Force’s Cyber Command partnered with five banks – DBS, UOB, OCBC, Standard Chartered Bank and GXS – to deploy Robotic Process Automation (RPA) technology in a two-month joint operation, successfully disrupting over 600 scam attempts spanning multiple scam types, including government official impersonation scams, investment scams, job scams, e-commerce scams, and rental scams.  

Between 1 May 2026 and 30 June 2026, ASC officers and the participating banks sent over 3,800 SMS alerts to more than 3,300 bank customers identified as potential scam victims. These timely interventions averted over $38 million in potential losses that would otherwise have been transferred to scammers. The collaboration allows for rapid information exchange between the ASC and its partner banks, enabling quick identification of potential victims and timely intervention to safeguard their finances.

The Police urge members of the public to “ACT” against scams. The ACT acronym outlines how members of the public can Add security features, Check for signs, and Tell the authorities and others about scams.

• ADD – Add security features such as the ScamShield application and two-factor authentication for personal accounts, such as banks, social media, and Singpass accounts. Transaction limits for internet banking, including PayNow, could also be set up to limit the amount of funds that can be lost in the event of a scam. 
  
  
• CHECK – Check for potential signs of a scam by asking questions, fact-checking requests for personal information and money transfers and verifying the legitimacy of online listings and reviews. Take the time to pause and check. If it is too good to be true, it is probably untrue, and a scam.
  
  
• TELL – Tell the authorities and others about scam encounters by reporting to the bank, ScamShield, or by filing a Police report. Tell others about ongoing scams and preventive steps they can take. Report the fraudulent pages and/or monikers to the respective platforms.

For more information on scams, members of the public can visit www.scamshield.gov.sg or call the ScamShield Helpline at 1799. Anyone with information on such scams may call the Police Hotline at 1800-255-0000 or submit information online at www.police.gov.sg/i-witness. All information will be kept strictly confidential.

An officer from the Anti-Scam Centre working with two bank staff during the two-month joint operation