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    999
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    71999
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    1800 255 0000
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Dear Customers,

1 With effect from 23 April 2020, the Police Licensing & Regulatory Department will restrict over-the-counter services at the Police Cantonment Complex, 391 New Bridge Road, to attend only to services with pre-approved appointments. This move supports the Multi-Ministry Taskforce’s implementation of elevated safe distancing measures.

2 To make an appointment, please use the following link or QR code:  www.picktime.com/policelicensing

3 We will attend to cases of persons who turn up without an appointment on a case-by-case basis, only if they have valid reasons, such as to make payment for services that cannot be done online. For collection of controlled item(s), please pay the license fee for the item(s) (if any) online, and email us at SPF_Licensing_Feedback@spf.gov.sg to arrange for collection.

4 Please use our online services on www.police.gov.sg/licence or email us at SPF_Licensing_Feedback@spf.gov.sg. Members of the public are advised to stay home and avoid going out. Please wear a mask when outside your homes, in accordance with the prevailing circuit breaker measures.

5 We seek your understanding for the change and apologise for any inconvenience caused. 

6 Thank you. 



A House to House and Street Collections licence is required (unless exempted; see below) if you are collecting money or other property by way of appealing to the public, visiting house to house or soliciting in streets or other places or a combination of such means. 

Please note that a person intending to promote any collections for the Community Chest, or any full or associate council member of the National Council of Social Service (NCSS), should work with the benefitting agencies who will be the parties to apply to NCSS for approval pursuant to the House to House and Street Collections (National Council of Social Service) (Exemption) Notification.


A House to House and Street Collections licence is not required if you are conducting any of the following: 

  1. A private collection that is confined to friends or relatives
  2. Making an appeal through the telephone or the media such as the internet and newspapers; or sending out appeal letters by post
  3. A collection that is carried out by or for a full/associate member of the National Council of Social Service (NCSS) or the Community Chest. However, a written approval from the Chief Executive Officer of the NCSS has to be obtained before the collection.

The HHSC Act does not apply to collections made using unmanned collection boxes.

Therefore, no licence is required under section 4 of the HHSC Act, if there is no person using face-to-face means to actively reach out to any other person to encourage donations at such boxes.

For the avoidance of doubt, please note that nothing in this website or in any correspondence with SPF shall be construed as limiting or restricting SPF's ability to administer the HHSC Act or any other law, or exempting you from the provisions under any other laws.

You may wish to seek independent legal advice, if you have any doubts.


If someone approaches you for a donation and you have doubts about the legitimacy of the collection, you may: 

  1. Request for the Collector's Certificate of Authority, which is issued by the promoter of the collection, from the person who is soliciting or appealing for donations in kind or cash

     

  2. Check the list of approved fund-raising events that is updated every weekdays

     

  3. Check the validity of the licence of a fund-raising activity through the following: 

     

    1. SMS verification service by sending it to 79777 using the format "FR<space><license/certificate number or organisation name>". You will then receive a SMS reply indicating whether the organisation has a valid license or certificate
    2. Charity Portal's Fund-Raising Permit Search engine at http://www.charities.gov.sg/Pages/Home.aspx
    3. Police@SG application to access the Charities and Fund-Raising search engine of the Charity Portal, Charities Unit.

 

Contact the Police at '999' for immediate assistance if you have reasons to believe that a collection is illegitimate.


The information on this page is a guide to apply for a new House to House and Street Collections licence.


To be eligible for a House to House and Street Collections licence, you must meet the following criteria: 

  1. Be a fit and proper person1. The criteria and requirements for a person to be considered fit and proper to hold a licence are (but not limited to) whether the relevant person has honesty, integrity, a good reputation, competence and capability. For more details, you may click on the following link: House to House and Street Collections Act 
  2. Possess a valid work permit or employment pass if you are a foreigner; 
  3. Represent a registered business, company, society or organisation that is promoting the collection
  4. Be collecting for a charitable cause and the beneficiary is either a NCSS member or a registered charity with Commissioner of Charities
  5. Obtain approval or permission of the Commissioner of Charities if the collection is intended for some overseas beneficiaries. You can visit www.mccy.gov.sg for more information on the permit for foreign charitable purposes.

1Para 4(4)(d) of House to House and Street Collections Act states that applicant is not a fit and proper person if he has been convicted, whether in Singapore or elsewhere, of any offence that involved or implied a finding that he had acted fraudulently or dishonestly or any offence that would likely to be committed by the grant of a House to House and Street Collections licence.


S/N

Licensing Conditions (New)

1.

The licensee shall ensure that no collection is carried out at:

 

  1. the Woodlands Checkpoint;
  2. the Tuas Checkpoint;
  3. any MRT station;
  4. any bus interchange;
  5. any bus-stop;
  6. any traffic junction; or
  7. the entrances or exits of any building or premises.

 

2.

The licensee shall ensure that the collectors do not impede the free movement of human or vehicular traffic.

 

3.

The licensee shall ensure that no collection is carried out at:

 

  1. the Changi Airport;
  2. any hospital;
  3. any hotel; or
  4. any place of worship,

 

without the express and written permission of the premises owners.

 

4.

The licensee shall ensure that no collection is carried from house to house between 2230hrs and 0700hrs.

5.

The licensee shall ensure that collectors do not act in any way which might reasonably cause annoyance to any member of the public.

6.

The licensee shall ensure that the collectors do not:

 

  1. act dishonestly;
  2. seek to make a potential donor feel guilty; or
  3. exert undue pressure on any member of the public to donate.

 

7.

The licensee shall, prior to every collection, conduct briefings to all the collectors on strict compliance with the provisions of the House to House and Street Collections Act, the rules and regulations made thereunder, and the licensing conditions imposed.

 

8.

The licensee shall ensure that there is no unauthorised amendment when using any the prescribed form in the House to House and Street Collections Regulations, including the insertion of any letterhead or any change in the formatting.

 



You are to ensure the following:

  1. No one below the age of 16 years is allowed to act as a collector unless specific approval is granted by the Licensing Officer
  2. For flag days, at least 20% of the collectors are above the age of 16 years and those below this age must be above 13 years and properly supervised
  3. Costs and expenses relating to the fund-raising event must not exceed 30% of the proceeds of the collection
  4. Under the Charities (Fund-Raising Appeals) Regulations 2007 and the Charities (Institutions of a Public Character) Regulations 2007, the total amount of all donations collected by the commercial fund-raiser engaged by the charity, shall be paid directly to the charity. The commercial fund-raiser shall not deduct or set off any payment or expenses due to him from the donations collected

You are required to obtain the following documents (for the different collection activities) before applying for a House to House and Street Collections licence.

Collection Activities

Requirements

House to house collection of recyclable items such as old electrical appliances, old clothes and old newspapers

Submit details of the locations and schedule of the intended collection to National Environment Agency (NEA).

You can contact NEA at 67086088.

 

Fund raising activity in Orchard Road

Approval from Singapore Tourism Board (STB).

You can contact STB at 68373378.

 

Fund raising activity on behalf of a beneficiary

Memorandum of Agreement signed by you and the intended beneficiary containing information such as name of the beneficiary, mechanics of the fundraising, date and places of collection, targeted amount to be raised and breakdown of the projected expenditure.

 

Distribution of flyers or putting up of posters in the HDB Housing Estates

 

Approval from the Town Councils concerned.

 

Events involving a donation or lucky draws

 

Approval from the Specialised Crime Policy Branch of the Criminal Investigation Department.

 

(Note: Applications should be submitted at least 4 weeks before the launch of the event)

 

Events involving Public Entertainment and supply of Liquor

 

Valid Public Entertainment, Infocomm Media Development Authority (IMDA) or Liquor licence.

You can contact the IMDA at 6377 3800 (Contact Centre) or 1800 4785478 (Customer Service Hotline for Licensing & Classification Matters) if you intend to organise any performance or concert and the Public Entertainment & Liquor Licence Division of the Police Licensing & Regulatory Department at 6835 0000 if recorded music is to be played.

 

Events involving assembly or procession of 1 or more persons in any public place

 

Valid Police Permit.

Use of premises (including open spaces) for the conduct of the collection

Approvals from the relevant authorities such as the management/owner of buildings, URA, NEA, SLA, LTA etc



Type of Fund Raising Event

Maximum Period of Collection

Placement of Donation Boxes

1 year

Sales of Merchandise (Indoor)

6 months

Sales of Merchandise (Outdoor)

3 months

Island-wide event excludes Orchard Road such as Flag Day

1 day



No fee is required.


About 14 working days before the intended date of collection. Any incomplete or incorrect submission will be rejected.

You will be notified of the outcome via email.


You will be directed to GoBusiness Licensing webpage which will require you to sign in using your SingPass or CorpPass.

The process may take around 15-20 minutes to complete

APPLY


The information on this page is a guide to amend information in an existing House to House and Street Collections licence.


You can make the following amendments to your existing House to House and Street Collections licence at least 14 working days before its expiration:

  1. Change of beneficiary
  2. Change of place of collection
  3. Change of collection details e.g. collection dates, mode of collection, licensee, targeted amount or event organiser

You are required to obtain the following documents before amending your existing House to House and Street Collections licence.

Information to be Amended

Requirements

Change of beneficiary

Memorandum of Agreement signed by you and the intended beneficiary containing information such as name of the beneficiary, mechanics of the fundraising, date and places of collection, targeted amount to be raised and breakdown of the projected expenditure.

 

Change of place of collection (including open spaces)

Approvals have to be sought from the:

 

  • Relevant authorities such as the management/owner of buildings, URA, NEA, SLA, LTA etc
  • Town Councils concerned
  • Singapore Tourism Board at 68373378

 



No fee is required.


About 7 working days from the receipt of the application and the necessary documents, if required. Any incomplete or incorrect submission will be rejected.

You will be notified of the outcome via email.


You will be directed to GoBusiness Licensing webpage which will require you to sign in using your SingPass or CorpPass.

The application process may take around 15-20 minutes to complete.

AMEND


The information on this page is a guide to cancel existing House to House and Street Collections licence.


You are permitted to cancel your existing House to House and Street Collections licence any time before its expiration. 

Please be informed that there will be no refund upon cancellation of the existing House to House and Street Collections licence.


No document is required.


No fee is required.


About 7 working days from the submission of your Cancellation Request.

You will be notified of the outcome via email.


You will be directed to GoBusiness Licensing webpage which will require you to sign in using your SingPass or CorpPass.

The process may take around 15-20 minutes to complete.

CANCEL


The information on this page is a guide to withdraw application for a House to House and Street Collections licence.


You can withdraw your application for a House to House and Street Collections licence any time before licence approval.

If licence has been approved and issued, you will have to submit a request to cancel licence.  


No document is required.


No fee is required.


About 7 working days from the receipt of your Withdrawal Request.


You will be directed to GoBusiness Licensing webpage which will require you to sign in using your SingPass or CorpPass.

The process may take around 15-20 minutes to complete.

WITHDRAW


If you are familiar with the application requirements and wish to apply now, please click here to proceed to GoBusiness LicensingSingPass or CorpPass is required for login to GoBusiness Licensing.


The information on this page shows additional information related to House to House and Street Collections licence.



The list of approved fund-raising events are updated every weekday. 


  1. Audited Statement of Account 

    You are required to submit the audited statement of accounts within two months after the fundraising event. 

    Failure to do so is an offence under the HHSC Act.

     

  2. Declaration of Loss of Donation Card

You are only required to file a declaration for loss of donation cards.

A police report is not required for the loss of donation cards. A police report is only required if the donation card is suspected to be stolen.


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