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The Singapore Police Force (SPF) would like to alert members of the public to be vigilant against scams involving the impersonation of the Commissioner of Police.

In this scam variant, victims would receive an unsolicited email purportedly from the Commissioner of Police. The email contains a “warning letter” which claims that the Cyber Security Agency of Singapore (CSA) and SPF have initiated investigations against the victims for their involvement in criminal activities. The victims would be instructed to submit their written statement to a designated email address, and failure to do so could result in various consequences such as arrest by the Police. 

The Police would like to emphasise that these emails are not issued by SPF or any Singapore government officials. The Police would also like to remind members of the public that Singapore government officials will never do the following over emails or phone calls:

1. Ask you to transfer money;
2. Ask you to disclose bank login details; 
3. Ask you to install mobile apps from unofficial app stores; and 
4. Transfer your call to the Police or any other government officials.

Members of the public must NEVER transfer or hand over monies, cryptocurrencies or other valuables to unknown persons or to anyone whose identity you have not verified. NEVER leave monies or valuables at a physical location for someone else to collect later. NEVER disclose your personal details to unknown persons. Members of the public are also encouraged to adopt the following precautionary measures:

1. ADD – ScamShield app to block scam calls and filter out scam SMSes. Set up security features (e.g. set transaction limits for internet banking/credit and debit card transactions, enable 2FA or multifactor authentication for e-wallets, use the Money Lock feature provided by your bank to “lock up” a portion of your money so that it cannot be transferred out digitally by anyone in particular scammers, further protecting your savings from scams). 
   
   
2. CHECK – scam signs with official sources such as the ScamShield App. Call and check with the 24/7 ScamShield Helpline at 1799. 
   
   
3. TELL – authorities, family, and friends if or when you encounter scams. 

For more information on scams, members of the public can visit www.scamshield.gov.sg. Fighting scams is a community effort. Together, we can ACT Against Scams to safeguard our community!

Screenshot of the “Warning Letter”