Traffic Matters

Relating to Traffic Offences

To report on traffic offences, lodge a report electronically via SPF E-Services portal – Feedback on Road Users

Investigation-related Enquiries

Please contact Investigation Branch Call Centre at 6547 6391

Our operating hours are:
Mondays to Thursdays: 8.30am to 6.00pm
Fridays: 8.30am to 5.30pm
Closed on weekends and public holidays

Appeal Against Traffic Summons

To appeal against an outstanding traffic summons, go to www.police.gov.sg/e-services/apply/traffic-appeals-portal.

Application for Certified True Copies of Reports/Documents/Outcome of Investigation

To apply for certified true copies of reports/documents/outcome of investigation, you may do so via the E-Services:

 

  1. Under ‘Apply’, click on ‘Certified True Copy of Police Report’.

  2. Complete the online application form & make payment online via Credit/Debit Card (VISA/MASTERCARD) or i-Banking.  Under the Fees Act, a non-refundable search fee of $14.00 is payable at the point of application.

  3. All the documents applied for will be sent by post within 5 days upon receipt of application, if they are available and ready to be issued to the applicant. 

     

    What do you need when applying for this service?

     

    For Individual Applicants

     

    A valid SingPass account is required for access to this service. To make an application, you are required to have the follow information:


    a) Applicant’s Particulars (Title, Full Name, NRIC No)
    b) Local Contact Number (e.g. mobile/residence/any other local number)
    c) Valid Email Address (to inform you on progress of application)
    d) Incident Details (e.g. nature of offence, date and time of incident)
    e) Date of Accident/Violation (for Traffic Police’s application)

    To apply for a SingPass, click here.

     

    For foreign applicants who are not eligible for a SingPass, you may:

     

  1. apply in person or through a proxy with a *Letter of Authorisation (original copy or photocopy with signature of applicant) at Traffic Police and make payment via CashCard or Autopass Card; or

  2. apply online at ‘Certified True Copy of Police Reportunder ‘Login with Transaction Reference No.’ and make payment via a local bank-issued Credit Card.

     

    *Download Letter of Authorisation here.

     

    For Corporate Applicants

     

    For corporate applicants (e.g. law firms/insurance companies), a CorpPass is required to access the E-Service. 

     

    To make an application, you are required to have the following information:


    a) Company Particulars (Registered Name, Address)
    b) Client’s Particulars (Title, Full Name, NRIC No)

    c)  Local Contact Number (e.g. mobile/residence/any other local number) 
    d) Valid Email Address (to inform you on progress of application)
    e) Incident Details (e.g. nature of offence, date and time of incident)
    f) Date of Accident/Violation (for Traffic Police’s application)

 

To apply for CorpPass, click here.

 

Foreign corporate applicants may apply for this service via a Singaporean proxy with the above requirements. Additionally, the Singaporean proxy:

 

  1. may apply in person at Traffic Police and make payment via Credit Card, CashCard or NETS only; and

  2. must bring a *Letter of Authorisation (original copy or photocopy with signature of applicant) from the company.

 

*Download Letter of Authorisation here .

  



Last Updated on 31 May 2018