The Police would like to remind members of the public to exercise caution and be vigilant against phishing scams when claiming the SG60 Vouchers.
All adult Singaporeans will receive a specially designed postcard in the mail with Quick Response (QR) codes that can be scanned to claim your SG60 Vouchers (see Annex A for the postcards). The QR codes will lead them to the SG60 Vouchers website (go.gov.sg/SG60vouchers) and the legitimate RedeemSG website (signup.redeem.gov.sg) as shown below for the redemption of vouchers. They will then receive a unique SG60 Voucher link by SMS from “gov.sg”. Assistance for seniors and those who need help claiming the digital vouchers are readily available at Community Centres/Clubs (CCs) and SG Digital Community Hubs.
The Police would like to remind members of the public that you will NEVER receive a request via phone call, social media or email to disclose personal credentials or bank log-in details to claim your SG60 Vouchers. You will also NOT be asked to transfer money or install mobile applications from unofficial app stores to claim the SG60 Vouchers or receive any other government cash benefits like Assurance Package Cash or Goods and Services Tax (GST) Voucher – Cash. If you are asked for such information/action, you have most likely been contacted by a scammer or have landed on a phishing website, instead of the RedeemSG website. Where possible, you should use your mobile device’s inbuilt QR code scanning function (e.g. the native Camera app on iPhones), instead of relying on third-party QR code scanning apps.
The Police would also like to advise members of the public to adopt the following precautionary measures to protect themselves from scams:
- ADD – Add the ScamShield app to block and filter SMSes. Set up security features (e.g. set up transaction limits for internet banking transactions and credit/debit card transactions, enable Two-Factor Authentication (2FA), Multifactor Authentication for e-wallets, use the Money Lock feature of your bank to “lock up” a portion of your money so that it cannot be transferred out digitally by anyone, further protecting your savings from scams).
- CHECK – Verify the authenticity of the clickable link and check the webpage address for discrepancy. Do not use clickable links provided by unknown persons. The official website to claim the SG60 Vouchers is go.gov.sg/SG60vouchers. Look out for the “.gov.sg” in URL for Government websites. If the website looks like a Government website but does not contain “.gov.sg”, you can verify it by checking the list of Government associated websites available on gov.sg/trusted-sites. You can also check the legitimacy of suspicious messages, phone numbers and website links via the ScamShield app or website at www.scamshield.gov.sg. For more information on protective measures against malicious QR codes, you may refer to the joint advisory published by CSA and SPF [1].
- TELL – Tell the authorities, family, and friends about scams. Call your bank immediately and make a police report if you think you have fallen victim to a scam. Report the phishing websites to your internet browser service providers (e.g. Google for Chrome, Apple for Safari).
If you are in doubt, call the 24/7 ScamShield Helpline at 1799 to check. For more information on scams, members of the public can visit scamshield.gov.sg. Fighting scams is a community effort. Together, we can ACT Against Scams to safeguard our community!
[1]: The Cyber Security Agency of Singapore (CSA) and the Singapore Police Force (SPF) would like to remind the public of the dangers of malicious Quick Response (QR) codes and the measures individuals can take to protect themselves. Read the joint advisory here.
ANNEX A
SINGAPORE POLICE FORCE
04 July 2025 @ 5:00 PM