The SingapoRediscovers Vouchers (“SRV”) Scheme was introduced by the Singapore Tourism Board in December 2020 to support local tourism businesses during the COVID-19 pandemic. Singapore citizens aged 18 and above as of 31 December 2020 are eligible to receive $100 worth of SRV. The SRV can be used to purchase eligible products such as tours, attractions and hotel stays offered by authorised merchants listed on the websites of authorised booking partners.
On 27 September 2021, the Police arrested three persons linked to an authorised merchant, Continental Travel Singapore Pte Ltd, for their involvement in a series of suspected fraudulent SRV redemptions. They had allegedly engaged in cashback arrangements by offering cash to consumers for redeeming their SRV through the purchase of the merchant’s local tours. Such arrangements are prohibited under the SRV Scheme, and police investigations into the matter are ongoing.
The Police take a serious view of any attempt to defraud government support schemes. Members of the public are advised to take the following precautions when using their SRV, to avoid being involved in fraudulent schemes or unwittingly becoming accomplices to fraudsters:
- Do not exchange your SRV for cash, credit, cash voucher(s), gift voucher(s), gift card(s) or other cash-equivalents.
- Do not resell your SRV or bookings purchased using your SRV for value.
- Do not transfer your SRV and/or voucher code to another person.
- Do not share your SingPass account information and personal particulars with others.
SINGAPORE POLICE FORCE
15 October 2021 @ 2:00 PM