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Traffic Related Investigations

Content Overview

Investigation-Related Enquiries

If you are involved in a traffic-related investigation and wish to make enquiries, you may contact the Investigation Branch Call Centre at 6547 6391.

The operating hours for the centre are:

  • Mondays to Thursdays: 8.30am to 6.00pm
  • Fridays: 8.30am to 5.30pm
  • Weekends and Public Holidays: Closed

Appeal Against Traffic Offence

If you wish to appeal against an outstanding traffic offence, you may do so by visiting our e-Services for ‘Traffic e-Appeals’.

Do note that

  • Appeals will only be considered on grounds of extenuating circumstances (e.g. medical emergencies) and with supporting documentary proof;
  • Repeated appeals without fresh evidence will not be considered; and
  • Providing false information in the appeal is an offence.
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Certified True Copies of Reports / Documents / Outcome of Investigation

If you wish to obtain a copy of the reports / documents / outcome of investigation, you may do so by visiting our e-Services for 'Certified True Copy of Police Document'. Please refer to the table below for more information:

Group Log In with Requirements Additional Requirements Fee Methods of Payment 
Individual applicants
 SingPass
  1. Applicant's Particulars (such as full name, NRIC number)
  2. Local Contact Number
  3. Valid Email Address
  4. Incident Details (such as nature of offence)
  5. Date of Accident
$16
 Visa / MasterCard / i-Banking
Foreign applicants not eligible for SingPass
 Transaction Reference Number You may also apply in person or through a proxy with a Letter of Authorisation (original copy or photocopy with signature of applicant) at Traffic Police
  • Via E-Services: Local Bank-Issued Credit Card
  • In Person or Local Proxy: CashCard or Autopass Card
Corporate Applicants (such as law firms or insurance companies)
 CorpPass
 Company Particulars (such as registered name, address)
 Visa / MasterCard / i-Banking
Foreign Corporate Applicants
 -
  • You may apply through a Singaporean proxy with a Letter of Authorisation (original copy or photocopy with signature of applicant) at Traffic Police
  • Company Particulars (such as registered name, address)
 CashCard or Autopass Card

Upon successful payment of document fee, you should receive all the approved documents by post within 10 working days.






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