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On 8 September 2025, the Singapore Police Force (SPF) will change the access methods for our e-services, and refresh our corporate website. This is part of our ongoing efforts to enhance data protection, as well as provide a more user-friendly online experience for the public.
Change in Access Methods for E-Services
With Singpass and Corppass now widely adopted for digital identification in Singapore, the SPF will be using them as the means of access to our e-services.[1] The only exceptions would be (i) Foreign Identification Number (FIN) for applying and paying for a Certificate of Clearance, and checking the status of the application; and (ii) Foreign Vehicle Number for checking outstanding traffic offences and paying traffic fines; to facilitate the needs of foreigners who do not have Singpass. The list of e-services affected is at Annex.
Individuals and corporate entities who do not have Singpass or Corppass can register for an account directly via the Singpass or Corppass portal. If they are unable to do so, require assistance to access the e-services, or have any other queries, they can contact SPF via the SPF Feedback Portal at www.police.gov.sg/feedback, SPF Feedback Hotline at 1800-358 0000, or visit a police station.
Refreshed Corporate Website
SPF will also be refreshing our corporate website on 8 September 2025. During this period, the SPF Corporate Website will be unavailable on 7 September 2025 from 8pm to 12am, and there may also be intermittent disruptions on 8 September 2025 from 12am to 8am. We apologise for any inconvenience, and thank members of the public for their patience. Should members of the public require any assistance during this period, they can call the Police Hotline at 1800-255-0000.
[1]Currently, individuals and corporate entities can access some of these e-services without Singpass or Corppass.
Annex
|
e-Service |
Access Method |
|
Check Status of Photocard Driving Licence Application |
Singpass only
|
|
Furnish Driver’s Particulars for Traffic Offence |
|
|
Apply for or Renew Provisional Driving Licence |
|
|
Apply for Qualified Driving Licence |
|
|
Replace Qualified Driving Licence |
|
|
Renew Qualified Driving Licence |
|
|
Submit Medical Examination Report for Aged Drivers |
|
|
Submit Appeal for Traffic Offence |
|
|
Check Status of Appeal for Traffic Offence |
|
|
Submit Appeal against Driving Licence Suspension or Revocation |
|
|
Submit Appeal against Non-Grant (Medical Grounds) of Driving Licence |
|
|
Check Status of Appeal against Suspension, Revocation and Non-Grant (Medical Grounds) of Driving Licence |
|
|
Apply for Removal of DNA Information and Identifying Information from the Database of the Registrar of Criminals |
|
|
Appeal to Reviewing Tribunal for Rejected Application for Removal of DNA Information and Identifying Information from the Database of the Registrar of Criminals |
|
|
Check Validity and Class of Driving Licence |
Singpass/Corppass
|
|
Check Eligibility for Certificate of Merit |
|
|
Check Status of Driver Improvement Points |
|
|
Apply for Criminal Record for Criminal Case Disclosure Conference |
|
|
Apply for Certified True Copy of Police Documents |
|
|
Check Outstanding Traffic Offence and Pay Traffic Fine |
Singpass or Foreign Vehicle Number |
|
Apply/Pay for Certificate of Clearance |
Singpass or FIN |
|
Check Status of Certificate of Clearance Application |
PUBLIC AFFAIRS DEPARTMENT
SINGAPORE POLICE FORCE
07 September 2025 @ 8:00 AM