Police Emergency 999

Our officers are always on duty to deal with emergencies. However, you should only call the ‘999’ Police Emergency Line when there is an urgent need for the Police assistance. This is when:


  • A crime is in progress.
  • Someone suspected of committing a crime is close by, or you know where the person is.
  • A further crime might be committed.
  • Someone is seriously injured or is in danger.
  • When you observe suspicious characters, incidents or parcels left at public areas.

Examples of situations when you should call the Police immediately are:


  1. You see someone breaking into your neighbour’s house.
  2. You see someone behaving suspiciously near a parked car.
  3. You see a group of people fighting.
  4. You see an unattended bag in the bus, MRT or any public place.
  5. You witness a hit-and-run traffic accident or any other crime.


The Singapore Police Force aims to respond to all emergency situations immediately, as far as possible depending on the availability of resources. We classify your calls into urgent and non-urgent cases, to enable us to prioritise and respond to life threatening cases more quickly.


If you wish to submit Police related information such as information following a police appeal and non-time critical crime related information, you may call the Police Hotline at 1800-255 0000. You may also submit any information that might help the police in their investigations of certain crimes via i-Witness service provided at SPF Website or Police@SG app, or email SPF_Police_Information@spf.gov.sg.


It is an offence to make nuisance calls under the Miscellaneous Offences (Public Order and Nuisance) Act, Chapter 184. An offender is liable to a fine not exceeding $20,000 or to imprisonment for a term not exceeding 5 years, or to both, if convicted of such an offence. To prevent an accidental dialling of ‘999’, you are advised to use the keypad lock function in your mobile phone. You can also help to educate your children to call the ‘999’ Police Emergency Line only when there is a real emergency by explaining to them the difference between emergency and non-emergency situations.


Last Updated on 03 August 2017