Hotlines
| Emergencies | 999 |
| Police Hotline (for crime-related information) | 1800 255 0000 |
| Traffic Police Information Hotline (for traffic related enquiries) | 6547 0000 |
| Emergency SMS | 71999 |
| SMS (Registered DHS Users – Deaf, Hard of Hearing Services) | 70999 |
Technical issues on e-Services
Email: Write in to us via e-Feedback.
Quality Manager
Singapore Police Force
Police Headquarters
New Phoenix Park
28 Irrawaddy Road
Singapore 329560
Toll-Free: 1800-358 0000
Tel: (65) 6253 4434 - from overseas
Email: Write in to us via e-Feedback.
Operating Hour
| Neighbourhood Police Centre (NPC) | 24 Hours | |
| Neighbourhood Police Post (NPP) |
12pm to 10pm (Daily) |
|
| Redesigned NPP (e-Kiosk) Find out more |
24 Hours | |
| Traffic Police |
Mon - Fri 8.30am to 5.30pm Sat 8.30am to 1pm (Closed on Sundays and Public Holidays) Q-Ticket issuing Hours: Weekdays - 8.30am to 5pm Saturdays - 8.00am to 12.30pm |
|
Redesigned NPP (e-Kiosk)
The redesigned NPPs have now been converted into touch-screen self-help kiosks where members of public may use to access Police services with ease. The self-help services available are:
- Submitting Police Report
- Returning of Found Property
- Traffic matters
- Enquire Validity of Driving Licence
- Enquire Status of Appeal of Traffic Offence
- Enquire Driving Certificate of Merit Eligibility
- Enquire and Pay Outstanding Traffic Offences
- Enquire Photo-card Driving Licence Delivery Status
- Enquire Driver Improvement Points
- Application for Provisional Driving Licence
- Application for Qualified Driving Licence
- Feedback on Road Users
- Submit Driver’s Particulars of Traffic Offence Committed
- Apply to Appeal for Traffic Offence
- Submit Traffic Accident Report
- Application of Licenses and Permits
- Application for Certificate of Clearance
- Others
- Apply for Criminal Records for Criminal Case Disclosure Conference
- Apply for Certified True Copy of Police Report
- Enquire Spent Status of Individual Criminal Record
- Enquire Status of Lost/Stolen/Found Property
- Enquire Status of Individual Outstanding Warrant of Arrest
- ORION (One-stop Real Time Integrated Platform for Outstanding Warrants – For law enforcement agencies)
- SONAR (STRO Online Notices and Reporting Platform)
- Feedback
The following services are no longer available at the redesigned NPPs:
- Report a Change of NRIC address
- Register Death or Still-birth
Should members of public require the services which are no longer available at the redesigned NPPs, they may proceed to the nearest NPC or alternate NPPs for assistance.