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Singapore Government A Singapore Government Agency Website
SPF e-Services will be undergoing a scheduled maintenance on 14 Nov 2019, 06:00PM to 08:00PM. We apologies for any inconvenience causes.
Singapore Government A Singapore Government Agency Website

SPF e-Services will be undergoing a scheduled maintenance on 14 Nov 2019, 06:00PM to 08:00PM. We apologies for any inconvenience causes.

    • EMERGENCIES

      999

    • EMERGENCY SMS

      71999

    • HOTLINE

      1800 255 0000

    • I-Witness

    Contact Us

    Hotlines

    Emergencies 999
    Police Hotline (for crime-related information) 1800 255 0000
    Traffic Police Information Hotline (for traffic related enquiries) 6547 0000
    Emergency SMS 71999
    SMS (Registered DHS Users – Deaf, Hard of Hearing Services) 70999

    Quality Manager

    Singapore Police Force
    Police Headquarters
    New Phoenix Park
    28 Irrawaddy Road
    Singapore 329560

    Toll-Free: 1800-358 0000
    Tel: (65) 6253 4434 - from overseas

    Email: Write in to us via e-Feedback.

    Operating Hour


    Neighbourhood Police Centre (NPC) 24 Hours 
    Neighbourhood Police Post (NPP)
    		 12pm  to 10pm (Daily)
    Redesigned NPP (e-Kiosk) Find out more
    		 24 Hours
    Traffic Police
    		 Mon - Fri 8.30am to 5.30pm
    Sat 8.30am to 1pm 
    (Closed on Sundays and Public Holidays)

    Q-Ticket issuing Hours:
    Weekdays - 8.30am to 5pm
    Saturdays - 8.00am to 12.30pm

    Redesigned NPP (e-Kiosk)

    The redesigned NPPs have now been converted into touch-screen self-help kiosks where members of public may use to access Police services with ease. The self-help services available are:

    1. Submitting Police Report
    2. Returning of Found Property
    3. Traffic matters
      1. Enquire Validity of Driving Licence
      2. Enquire Status of Appeal of Traffic Offence
      3. Enquire Driving Certificate of Merit Eligibility
      4. Enquire and Pay Outstanding Traffic Offences
      5. Enquire Photo-card Driving Licence Delivery Status
      6. Enquire Driver Improvement Points
      7. Application for Provisional Driving Licence
      8. Application for Qualified Driving Licence
      9. Feedback on Road Users
      10. Submit Driver’s Particulars of Traffic Offence Committed
      11. Apply to Appeal for Traffic Offence
      12. Submit Traffic Accident Report
    4. Application of Licenses and Permits
    5. Application for Certificate of Clearance
    6. Others
      1. Apply for Criminal Records for Criminal Case Disclosure Conference
      2. Apply for Certified True Copy of Police Report
      3. Enquire Spent Status of Individual Criminal Record
      4. Enquire Status of Lost/Stolen/Found Property
      5. Enquire Status of Individual Outstanding Warrant of Arrest
      6. ORION (One-stop Real Time Integrated Platform for Outstanding Warrants – For law enforcement agencies)
      7. SONAR (STRO Online Notices and Reporting Platform)
      8. Feedback

    The following services are no longer available at the redesigned NPPs:

    • Report a Change of NRIC address
    • Register Death or Still-birth

    Should members of public require the services which are no longer available at the redesigned NPPs, they may proceed to the nearest NPC or alternate NPPs for assistance.

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