Government officials will NEVER ask you to transfer money or disclose bank log-in details over a phone call. Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam. For details, visit ScamShield Website.
SPF has now added more payment methods for your convenience, including Credit / Debit Card, Apple Pay, Google Pay and PayNow.
PoliceHub e-service will be unavailable on 17 March 2026 from 00:00hrs to 02:00hrs due to scheduled maintenance.

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Scams

Information to help you identify, avoid, and protect yourself and others from scams.

Information on Scams

Beware of Impersonation Scams

Government officials will NEVER do these things over a phone call:

  1. Ask you to transfer money;
  2. Ask you to disclose bank log-in details;
  3. Ask you to install mobile apps from unofficial app stores;
  4. Transfer your call to Police.

If you receive an SMS from the government, make sure it is sent from the gov.sg SMS Sender ID*.

Scammers may cite your personal information (e.g. name or NRIC number) to appear legitimate. Do not automatically trust someone just because he/she has your personal information.

Call the 24/7 ScamShield Helpline at 1799 to check if you are unsure if something is a scam.

To find out more about Government Officials Impersonation Scams, visit www.scamshield.gov.sg.

* Exceptions apply for National Service call-ups and emergency services. Read more about the exceptions.
Resource Description

More than 185 cases with more than $852k lost to phishing scams involving fake buyers on online platforms (e.g. Carousell, Facebook marketplace) in Jan 2026.

Never provide your banking log-in details to anyone. Report any suspicious users to the online marketplace platform, and report any fraudulent transactions to your bank immediately.

If in doubt, call and check with the 24/7 ScamShield Helpline at 1799.
Anti-Scam Toolkit Pamphlet

Download the Anti-Scam Resource Guide for information on the investigation process for scam cases and resources available to support you.
WSB
 Learn about the latest and past scam trends from www.scamshield.gov.sg.
ScamShield Logo

Access www.scamshield.gov.sg which is a one-stop information and resources portal on scams.

Call the ScamShield Helpline @ 1799 (Available 24/7, Monday to Sunday) to check if you are unsure if something is a scam, or if you have any scam-related queries.