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Government officials will NEVER do these things over a phone call:

1. Ask you to transfer money;
2. Ask you to disclose bank log-in details;
3. Ask you to install mobile apps from unofficial app stores;
4. Transfer your call to Police.

If you receive an SMS from the government, make sure it is sent from the gov.sg SMS Sender ID*.

Scammers may cite your personal information (e.g. name or NRIC number) to appear legitimate. Do not automatically trust someone just because he/she has your personal information.

Call the 24/7 ScamShield Helpline at 1799 to check if you are unsure if something is a scam.

To find out more about Government Officials Impersonation Scams, visit www.scamshield.gov.sg.

* Exceptions apply for National Service call-ups and emergency services. Read more about the exceptions.

More than S$83millost to scams in October 2025!

Shop safely especially with the holiday sales season ongoing!

There were more than 540 e-commerce scam cases with more than $2.7 mil lost in October 2025. Victims came across Shopee or Facebook Livestreams selling high-value items like jade or gold. After payment was made, victims did not receive the promised item, or a fake item was received.

Unsure if something is a scam? Call and check with the 24/7 ScamShield Helpline at 1799.

Download the Anti-Scam Resource Guide for information on the investigation process for scam cases and resources available to support you.

• English
• Mandarin
• Malay
• Tamil

Access www.scamshield.gov.sg which is a one-stop information and resources portal on scams.

Call the ScamShield Helpline @ 1799 (Available 24/7, Monday to Sunday) to check if you are unsure if something is a scam, or if you have any scam-related queries.