Government officials will NEVER ask you to transfer money or disclose bank log-in details over a phone call. Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam. For details, visit ScamShield Website.

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Scams

Information to help you identify, avoid, and protect yourself and others from scams.

Information on Scams

Beware of Impersonation Scams

Government officials will NEVER do these things over a phone call:

  1. Ask you to transfer money;
  2. Ask you to disclose bank log-in details;
  3. Ask you to install mobile apps from unofficial app stores;
  4. Transfer your call to Police.

If you receive an SMS from the government, make sure it is sent from the gov.sg SMS Sender ID*.

Scammers may cite your personal information (e.g. name or NRIC number) to appear legitimate. Do not automatically trust someone just because he/she has your personal information.

Call the 24/7 ScamShield Helpline at 1799 to check if you are unsure if something is a scam.

To find out more about Government Officials Impersonation Scams, visit www.scamshield.gov.sg.

* Exceptions apply for National Service call-ups and emergency services. Read more about the exceptions.
Resource Description

More than S$67.2mil lost to scams in September 2025!

There were more than 40 cases of scams involving impersonation of Alipay in September 2025. Scammers would pretend to be from Alipay and inform victims they had an existing Alipay subscription.

To avoid recurrent payment for Alipay services, victims were tricked to transfer money to scammers as part of the subscription cancellation process.

Unsure if something is a scam? Call and check with the 24/7 ScamShield Helpline at 1799.
Anti-Scam Toolkit Pamphlet

Download the Anti-Scam Resource Guide for information on the investigation process for scam cases and resources available to support you.
WSB
 Learn about the latest and past scam trends from www.scamshield.gov.sg.
ScamShield Logo

Access www.scamshield.gov.sg which is a one-stop information and resources portal on scams.

Call the ScamShield Helpline @ 1799 (Available 24/7, Monday to Sunday) to check if you are unsure if something is a scam, or if you have any scam-related queries.