Government officials will NEVER ask you to transfer money or disclose bank log-in details over a phone call. Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam. For details, visit ScamShield Website.

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Pledges

Police Pledge · Service Pledge

Police Pledge

  1. We pledge to be loyal and true to the Police service and the Republic of Singapore.
  2. We pledge to uphold the law, to protect life and property, to prevent and detect crime.
  3. We pledge to discharge our responsibilities without fear or favour, regardless of race, language or religion.
  4. We pledge to strive for excellence, to be proactive and to exercise initiative in our duties.
  5. We pledge to serve our community and our country and to be courteous and humane in our dealings with every fellow man.

Service Pledge

  1. To answer '999' calls within 10 seconds
  2. To arrive at urgent incidents within 15 minutes
  3. To provide full replies to clear-cut enquiries from the Public within 3 working days
  4. To respond to all other enquiries from the public within 15 working days
  5. To update victims of crime on the preliminary status of cases within 7 working days