[Regulating the Debt Collection Industry]
The Debt Collection Bill was passed in Parliament on 13 September 2022. Under the Bill, a licence is required from the Police to operate a debt collection agency and persons who work as debt collectors for such agencies also require approval from the Police. The new Bill will prohibit debt collectors from engaging in any behaviour that threatens the physical safety of the debtor or any other third party, while collecting debts. It will also make debt collector agencies responsible for ensuring that their debt collectors act professionally. More information on the licensing criteria, licence application process and licensing conditions will be made known to the public in the coming months.
Please click on the following links for the Parliament Reports on the Bill:
I. Second Reading of Debt Collection Bill - Speech by Ms Sun Xueling, Minister of State, Ministry of Home Affairs and Ministry of Social and Family Development
II. Second Reading of Debt Collection Bill - Wrap-Up Speech by Ms Sun Xueling, Minister of State, Ministry of Home Affairs and Ministry of Social and Family Development
Please click on the following links for the media reports on the Bill:
I. MOS Sun Xueling on Debt Collection Bill
II. Debt Collectors to be licensed after Bill Passed in Parliament
III. New Law to rein in bad debt collection practices
Since 1 August 2021, all over-the-counter services at the Police Licensing & Regulatory Department at the Police Cantonment Complex (391 New Bridge Road), would be only through pre-approved appointments (including making payments at the counter)
2. To make an appointment, please use the following link at www.picktime.com/policelicensing or the below QR code:
3. We will attend to cases of persons who turn up without an appointment on a case by case basis, only if they have a valid reason(s).
4. For all other enquiries, please use our online services at www.police.gov.sg/licence or email us at SPF_Licensing_Feedback@spf.gov.sg.
5. Thank you.