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Police Advisory – Phishing Scams Targeting Bank Customers

The Police have observed an increasing trend in phishing scams where scammers impersonate banks and target victims through SMSes or Facebook advertisements. Since November 2021, at least 27 victims have fallen prey to such scams with reported losses amounting to at least $109,000.

In some of these cases, victims would receive unsolicited SMSes claiming that there were issues with their iBanking accounts and they would be asked to click on a link in order to resolve the issues. In other cases, they would come across fake bank advertisements on Facebook offering prizes. Upon clicking on the links embedded within the SMSes and Facebook advertisements, victims would be redirected to fake bank websites and asked to key in their iBanking account login details. Victims would discover that they had been scammed when they received notifications informing them of unauthorised transactions charged to their bank accounts.

Members of the public are advised to follow these crime prevention measures:

  1. Do not click on dubious URL links provided in unsolicited text messages and online advertisements;

  2. Always verify the authenticity of the information with the official website or sources;

  3. Never disclose your personal or Internet banking details and OTP to anyone; and

  4. Report any fraudulent transactions to your bank immediately. 

If you have any information relating to such crimes, please call the Police Hotline at 1800-255-0000, or submit it online at www.police.gov.sg/iwitness.  If you require urgent Police assistance, please dial ‘999’.

For more information on scams, members of the public can visit www.scamalert.sg or call the Anti-Scam Hotline at 1800-722-6688.  Join the ‘Spot the Signs. Stop the Crimes’ campaign at www.scamalert.sg/fight by signing up as an advocate to receive up-to-date messages and share them with your family and friends.  Together, we can help stop scams and prevent our loved ones from becoming the next victim.

Annex A

Images of Scam SMSes and Advertisements

20211217_police_advisory_phishing_scams_targeting_bank_customers


PUBLIC AFFAIRS DEPARTMENT
SINGAPORE POLICE FORCE
17 December 2021 @ 6:55 PM
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