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Police Advisory On Re-Emergence Of Phishing Scams Involving Delivery Of Parcels

The Police have observed the re-emergence of phishing scams involving delivery of parcels. Since January 2022, at least 350 victims have fallen prey to such scams, with total losses amounting to more than S$483,000.

Victims of such phishing scams would receive emails or text messages from scammers impersonating well-known logistics entities. They would inform the victims that there was a parcel awaiting delivery and instruct them to click on an URL link to make payment. Upon clicking on the URL links, victims would be re-directed to fraudulent websites, where they would be tricked into providing their credit/debit card details and One-Time Password (OTP). Victims would only realise that they had been scammed when they discovered unauthorised transactions made to their credit or debit card.

Members of the public are advised to follow these crime prevention measures:

  • Do not click on URL links provided in unsolicited emails and text messages;

  • Always verify the authenticity of the information with the official website or sources;

  • Never disclose your personal or Internet banking details and OTP to anyone; and

  • Report any fraudulent credit/debit card charges to your bank and cancel your card immediately. 

For more information on scams, members of the public can visit or call the Anti-Scam Hotline at 1800-722-6688. Anyone with information on such scams may call the Police Hotline at 1800-255-0000 or submit information online at Together, we can help stop scams and prevent our loved ones from falling prey to scams.

Annex A

Images of Scam Emails and SMS


Screenshots of phishing SMS directing victims to phishing website 


Phishing email directing victims to phishing website


Phishing website

27 May 2022 @ 5:20 PM
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