The Police would like to alert members of the public to a resurgence of phishing scams involving the impersonation of OneMotoring. Since December 2024, there were at least 37 cases reported with total losses amounting to at least S$407,000.
In this scam variant, victims would receive text messages purportedly from OneMotoring by Land Transport Authority (LTA), informing them about unpaid bills. The text messages would contain an embedded link that redirect the victims to a phishing payment website impersonating OneMotoring. Victims would be prompted to key in their personal information, credit or debit card details, and other sensitive information. Victims would only realise that they had been scammed after they discovered unauthorised transactions made to their credit or debit cards.
Messages from LTA on unpaid road tax bills do not contain payment links to the OneMotoring website or to payment portals. Notifications on road tax expiry of vehicles by LTA are sent to vehicle owners via i) SMSes through the “gov.sg” sender identification; ii) e-letters deposited into the vehicle owner’s OneMotoring account accessible only via Singpass login; or iii) hardcopy letters sent to the vehicle owner’s registered address if they have opted for the hardcopy notifications.
The Police would like to advise members of the public to adopt the following precautionary measures to avoid falling for scams:
- ADD – Add the ScamShield app and set security features (e.g. set up transaction limits for internet banking transactions, enable Two-Factor Authentication (2FA), Multifactor Authentication for banks and e-wallets, use the Money Lock feature of your bank to “lock up” a portion of your money so that it cannot be transferred out digitally by anyone, further protecting your savings from scams). Do not disclose your personal information, bank/card details and One-Time Passwords (OTPs) to anyone.
- CHECK – Check for scam signs with official sources (e.g. call the Anti-Scam Helpline on 1800-722-6688 or visit www.scamalert.sg), or with someone you trust. Look out for tell-tale signs of a phishing website. If in doubt, always verify the authenticity of information provided with LTA directly via their official website or hotline at 1800-2255-582. Do not click on dubious URL links provided by anyone you do not know or have not met in person before. Check for the actual URL link of a hyperlink before clicking on it. Hover your mouse cursor over links in emails to see the actual URL. If using a mobile device, long-press the link to display a window with the actual URL.
- TELL – Tell the authorities, family, and friends about scams. Report any fraudulent transactions to your bank immediately.
For more information on scams, members of the public can visit www.scamshield.gov.sg. Fighting scams is a community effort. Together, we can ACT Against Scams to safeguard our community!
Annex A
Screenshots of text messages sent by the scammer with an embedded link to phishing payment websites▼
SINGAPORE POLICE FORCE
14 April 2025 @ 5:50 PM