The Police would like to alert members of the public to remain vigilant against phishing scams where scammers would impersonate officers from the Singapore Police Force (SPF). Since 14 April 2025, there were at least five cases reported, with losses amounting to at least $2000.
In these cases, victims would receive a Google Meet Video Call from scammers in a police uniform purporting to be officers from the SPF. The scammers would allege that there were issues with the victims’ bank accounts and that the victims were under investigation. The scammers would then ask victims to provide their personal information, banking credentials and One-Time Password (OTP) for verification purposes or for the purpose of investigations. Victims would realise that they had been scammed when they discovered unauthorised transactions were made from their bank accounts to Grab or GrabPay Wallet or when the scammers became uncontactable.
The Police would also like to inform members of the public that government officials will never, over a phone call, ask you to transfer money, disclose banking log-in details, install mobile apps from unofficial app stores or transfer your call to the Police. Members of the public are encouraged to adopt the following precautionary measures to avoid falling for scams:
- ADD – Add the ScamShield app and set security features (e.g. set up transaction limits for internet banking transactions, enable Two-Factor Authentication (2FA), Multifactor Authentication for banks and e-wallets, use the Money Lock feature of your bank to “lock up” a portion of your money so that it cannot be transferred out digitally by anyone, further protecting your savings from scams). Do not disclose your personal information, bank/card details and One-Time Passwords (OTPs) to anyone.
- CHECK – Check for scam signs with official sources such as the ScamShield App. Call and check with the 24/7 ScamShield Helpline at 1799.
- TELL – Tell the authorities, family, and friends about scams. Report any fraudulent transactions to your bank immediately and report any suspicious advertisements to the company or platform.
For more information on scams, members of the public can visit www.scamshield.gov.sg. Fighting scams is a community effort. Together, we can ACT Against Scams to safeguard our community!
Screenshots of scam calls
SINGAPORE POLICE FORCE
29 April 2025 @ 7:30 PM