The Police would like to remind members of the public to remain vigilant against phishing scams perpetuated via advertisements on Facebook, Instagram and Tik Tok impersonating EZ-Link, SimplyGo or the Land Transport Authority (LTA). Since 1 April 2025, there were at least 36 of such reports with losses amounting to at least $35,000.
In this scam variant, victims would encounter advertisements or posts on Facebook, Instagram and other social media platforms offering enticing promotions on EZ-Link and NETS Flashpay cards that allow unlimited travel for a low fare. These advertisements or posts may also impersonate EZ-Link, SimplyGo or the LTA. To gain access to these offers, victims would click on links in the advertisements or posts and be redirected to a phishing website. Victims would be prompted to key in their credit or debit card details, banking credentials and One-Time Passwords (OTPs) for the purchase of transportation cards. In some cases, to make the ruse more believable, victims would first be asked to participate in online games or questionnaires to qualify them for the “promotion”. After successfully winning a “gift box” with a “free EZ-link" card, the website would prompt them to key in their card details to pay for the unlimited travel Ez-Link or NETS Flashpay cards. There are no such unlimited travel promotions and the criminals are merely phishing for credit/debit card details.
Victims would only realise that they had been scammed when they discover unauthorised transactions in their bank accounts or credit cards and in some cases, transactions were made to Grab or GrabPay Wallets. Some transactions were also made in foreign currencies.
All promotions for EZ-Link and NETS FlashPay cards are conducted only on SimplyGo, NETS websites and the social media pages of SimplyGo, EZ-Link and NETS respectively. SimplyGo does not offer a “$1.99 for unlimited travel” deals. NETS does not offer “$6 for unlimited travel” deals. For official information on the purchase of EZ-Link or NETS FlashPay cards, please visit https://ezlink.simplygo.com.sg/card-charm/new/where-to-buy/ or https://www.nets.com.sg/nets/for-you/nets-flashpay respectively.
The Police would like to advise members of the public to adopt the following precautionary measures to avoid falling for scams:
- ADD – Add the ScamShield app and set security features (e.g. set up transaction limits for internet banking transactions, enable Two-Factor Authentication (2FA), Multifactor Authentication for banks and e-wallets, use the Money Lock feature of your bank to “lock up” a portion of your money so that it cannot be transferred out digitally by anyone, further protecting your savings from scams). Do not disclose your personal information, bank/card details and One-Time Passwords (OTPs) to anyone. Do not click on dubious URL links provided in social media advertisements or posts.
- CHECK – Check for scam signs with official sources such as the ScamShield App. Call and check with the 24/7 ScamShield Helpline at 1799. Look out for tell-tale signs of a phishing website. Do not click on dubious URL links provided in social media advertisements. Be cautious of attractive deals that seem too good to be true. If in doubt, always verify the authenticity of information provided with SimplyGo directly via their official website or hotline at 1800-2255-663.
- TELL – Tell the authorities, family, and friends about scams. Report any fraudulent transactions to your bank immediately and report any suspicious advertisements to the company or platform.
For more information on scams, members of the public can visit www.scamshield.gov.sg. Fighting scams is a community effort. Together, we can ACT Against Scams to safeguard our community!
Screenshots of scam advertisements relating to EZ-Link Cards
Screenshots of scam advertisements relating to NETS Flashpay Cards
Screenshots of unauthorised transactions to Grab
SINGAPORE POLICE FORCE
29 April 2025 @ 6:40 PM