The Police would like to remind members of the public to be vigilant against concert ticket scams in light of the upcoming “Jacky Cheung 60+ Concert Tour 2025 – Singapore”.
For Jacky Cheung’s 60+ concert tour in Singapore in 2023, at least 45 scam reports were lodged, and total losses amounted to at least $42,000. The victims were mostly working female Singaporeans aged between 20 and 49.
During his 2023 concert in Singapore, victims would come across offers for the sale of concert tickets on messaging or social media platforms such as Carousell, Xiaohongshu, Facebook, Whatsapp, and websites such as Viagogo.com. In some cases, scammers would provide screenshots or videos of fake tickets or receipts to convince the victims that the tickets were authentic. Scammers would also claim that ticket sales were time-sensitive or limited in quantity and promise to deliver the tickets to the victims after successful payment. In some cases, when victims did not receive their concert tickets, scammers would request additional payments by claiming that they did not receive the payments made by the victims. Victims would realise that they had been scammed when the tickets were not delivered or when the ‘seller’ became uncontactable.
The Police would like to highlight terms and conditions from Ticketmaster on the sale of Jacky Cheung concert tickets in Singapore, which state clearly that tickets cannot be transferred or resold. Those who are found to have purchased resale tickets will be turned away from the concert at the Singapore Sports Hub, with no refund. Facebook Marketplace does not allow content that promotes the buying, selling, or trading of event tickets in line with Meta’s Commerce Policies. The Police has also reached out to platforms such as Carousell, TikTok and Meta to seek their collaboration to take down listings of resale tickets.
In addition, tickets would only be released in the lead-up to the event, approximately seven days prior to the event. This timing may vary at the discretion of the event organizer. Ticketmaster will never issue tickets via email. Members of the public should also be wary of resellers claiming to be in possession of resale tickets before they are released to the public, or to be able to transfer their tickets to your Ticketmaster account after purchase, as the tickets are strictly not transferrable.
The Police would also like to advise members of the public to adopt the following precautionary measures to protect themselves against scams:
- ADD - ScamShield App and set security features (e.g., enable two-factor (2FA) or multifactor authentication for bank accounts and set transaction limits on internet banking transactions. Add a Money Lock feature to further secure savings in bank accounts from scams).
- CHECK – Make sure you only purchase concert tickets from authorised concert ticket sellers. Call and check with the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam. You can also check the legitimacy of suspicious phone numbers, messages and website links through the ScamShield App.
- TELL - Authorities, family, and friends about scams. Report any fraudulent advertisements to the social media and e-commerce platforms.
For more information on scams, members of the public can visit www.scamshield.gov.sg. Fighting scams is a community effort. Together, we can ACT Against Scams to safeguard our community!
Examples of Fraudulent Concert Ticket Listings on Xiaohongshu and X ▼
Examples of Conversation between Scammer and Victim ▼
SINGAPORE POLICE FORCE
10 July 2025 @ 8:30 PM