Contact Us

Operating Hours

Neighbourhood Police Centre (NPC)  24 Hours 
Neighbourhood Police Post (NPP) 12pm  to 10pm (Daily)
Redesigned NPP (e-Kiosk) Find out more
24 Hours
Traffic Police

Mon - Fri 8.30am to 5.30pm
Sat 8.30am to 1pm
(Closed on Sundays and Public Holidays)

Q-Ticket issuing Hours:
Weekdays - 8.30am to 5pm
Saturdays - 8.00am to 12.30pm



Emergencies 999
Police Hotline (for crime-related information) 1800 255 0000

Traffic Police Information Hotline (for traffic related enquiries)

6547 0000
Emergency SMS 71999
SMS (Registered DHS user) 70999


Quality Service Manager

Singapore Police Force
Police Headquarters
New Phoenix Park
28 Irrawaddy Road
Singapore 329560

Tel:6253 4434 or SPF Feedback Unit at Tel:1800-358 0000 or write in to us via e-Feedback.


Redesigned NPP (e-Kiosk)

The redesigned NPPs have now been converted into touch-screen self-help kiosks where members of public may use to access Police services with ease. The self-help services available are:

  1. Submitting Police Report
  2. Returning of Found Property
  3. Traffic matters
    1. Enquire Validity of Driving Licence
    2. Enquire Status of Appeal of Traffic Offence
    3. Enquire Driving Certificate of Merit Eligibility
    4. Enquire and Pay Outstanding Traffic Offences
    5. Enquire Photo-card Driving Licence Delivery Status
    6. Enquire Driver Improvement Points
    7. Application for Provisional Driving Licence
    8. Application for Qualified Driving Licence
    9. Feedback on Road Users
    10. Submit Driver’s Particulars of Traffic Offence Committed
    11. Apply to Appeal for Traffic Offence
    12. Submit Traffic Accident Report
  4. Application of Licenses and Permits
  5. Application for Certificate of Clearance
  6. Others
    1. Apply for Criminal Records for Criminal Case Disclosure Conference
    2. Apply for Certified True Copy of Police Report
    3. Enquire Spent Status of Individual Criminal Record
    4. Enquire Status of Lost/Stolen/Found Property
    5. Enquire Status of Individual Outstanding Warrant of Arrest
    6. ORION (One-stop Real Time Integrated Platform for Outstanding Warrants – For law enforcement agencies)
    7. SONAR (STRO Online Notices and Reporting Platform)
    8. Feedback

The following services are no longer available at the redesigned NPPs:

  • Report a Change of NRIC address
  • Register Death or Still-birth

Should members of public require the services which are no longer available at the redesigned NPPs, they may proceed to the nearest NPC or alternate NPPs for assistance.

Last Updated on 31 July 2019