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A Massage Establishment licence is required if you intend to carry on the business of providing massageservices in an establishment.

 

A Massage Establishment licence is not required if you are providing any of the following without any massage service or treatment:

  • Manicure
  • Pedicure
  • Light treatment
  • Electric treatment
  • Vapour treatment
  • Baths

 

You can find more details on the exemption here.

 

1Under Section 2(1) of the Massage Establishments Act, “massage” is defined as “the act of rubbing, kneading or manipulating the human body or any part of it, by any person (whether or not using any hand-held equipment), for the purpose of relaxing muscle tension, stimulating circulation, increasing suppleness or otherwise”.


The information on this page is a guide to apply for a new Massage Establishment licence.


Criteria for Grant of Licence

To be eligible for a Massage Establishment licence, you must meet the following criteria: 

  1. Be a fit and proper person e.g. free from criminal records
  2. Be a responsible officer as defined in section 2(1) of Massage Establishments Act 2017*
  3. At least 21 years of age at time of application
  4. Possess a valid and relevant work pass if you are a foreigner

 

Applications on behalf of an organisation will require a co-licensee who is a responsible officer from the organisation and able to meet the fit and proper criteria.

 

*Responsible officer means:

(a) a partner of the partnership;

(b) a member of the governing body of the unincorporated association; and

(c) any director of the company or officer holding a similar managerial or an executive position in the body corporate.


Types Of Massage Licence

Each licence application costs $525 with a 1-year validity period.

Licence Type

Category 1 (Provisional)*

Category 1

Category 2 (Provisional)*

Category 2

Places to operate

HDB shop houses, shopping centres and hotels

 

HDB shop houses, shopping centres and hotels

Areas away from residential areas, schools, and places of worship.

Nationality of employees

Singapore citizens, permanent residents and Malaysians with valid work passes only

Singapore citizens, permanent residents and any foreign nationality with valid work passes

 

Singapore citizens, permanent residents and Malaysians with valid work passes only

Minimum capital investment

At least $50,000 in set-up cost (e.g. renovation and assets)

 

At least $50,000 in set-up cost (e.g. renovation and assets)

NIL

Minimum establishment floor area

At least 100m2

At least 100m2

At least 50m2

CaseTrust certification

Letter of Acceptance

Accreditation

Not required

 

* You must apply for Category 1 (Provisional) or Category 2 (Provisional) licence first before you can apply for a new Category 1 or Category 2 massage establishment.  


Licensing Conditions


Documents Required

  1. All renovation, asset or security deposit costs invested together with the respective documentary proof e.g. receipts (minimum requirement in capital investment of at least $50,000 in renovation, asset or security deposit costs)
  2. Letter of Acceptance from CaseTrust or a full set of Singapore TCM Physician Practising Certificate, Singapore Traditional Chinese Medicine Physician Registration Certificate and document printed from Traditional Chinese Medicine Practitioners Board (if applicable)
  3. Coloured photographs showing the following:
    • full front view of staff uniform (with sleeves for top and pants for bottom)
    • side view of the staff uniform (with sleeves for top and pants for bottom)
    • rear view of the staff uniform (with sleeves for top and pants for bottom)
    • company or establishment name or company nametag on staff uniform
    • a close-up shot of the company nametag (if nametag is used)
  4. Layout plan of the establishment drawn to scale, stating the total floor area in Square Metres
  5. Letter of Intent/ Letter of Offer of premises use stating the length of lease
  6. URA planning permission for proposed use of premises to be used as ‘Massage Establishment’ / HDB approval letter (whichever is applicable)
  7. ACRA Business Profile

Suitability of Location

Existence of Massage Establishments in the vicinity of a proposed location is not an indication that your application would be automatically approved as other factors such as the law and order situation of the location will be taken into consideration when assessing the application.


Sunk Investments

Sunk investments are not grounds for a licence to be granted. You must ensure that approval for the relevant land use and a valid Massage Establishment licence had been obtained before making any financial commitment or entering into any contractual agreement.


Existing Licensees

A reminder letter will be sent to you two months before the expiry of your current licences.

If you are interested to continue to operate a Massage Establishment, you should submit your application for a new licence using the RRN No. stated in the reminder notification at least one month before the expiry of the current licence. 

Supporting documents, such as CaseTrust Accreditation and URA/HDB Planning Approval, are to be submitted online together with the application. 

Submission via email or fax will not be accepted. 


Processing Time

About 21 working days from the receipt of the application and the necessary supporting documents, if required.

Applications submitted without all relevant supporting documents will be rejected IMMEDIATELY.

You will be notified of the outcome via email and post. Alternatively, you can login to GoBusiness Licensing to view your application status.


Apply

You will be directed to GoBusiness Licensing webpage which will require you to sign in using your SingPass or CorpPass.

The process may take around 15-20 minutes to complete.

APPLY


The information on this page is a guide to amend information in existing Massage Establishment licence.


Introduction

You can amend the following information of your existing Massage Establishment licence:

  1. Layout of establishment
  2. Uniform design
  3. Employee’s status and particulars
  4. Name of establishment

Documents Reqiured

You are required to obtain the following documents before amending your existing Massage Establishment licence. 

Information to be Amended

Documents required

Fees

Layout of establishment

 

  • Copy of existing layout
  • Copy of new layout showing the changes

 

$22.00 per application

Uniform design

 

  • Photos showing front and back of the new uniform with name tag

 

Employee’s status and particulars

 

  • Copy of the work pass, in-principle approval or long term visit pass issued by MOM
  • Qualifications of masseur

 

No fee is required

Name of establishment

 

  • No documents required


Processing Time

About 21 working days from the receipt of the submission and necessary supporting documents, if required. Any incomplete or incorrect submission will be rejected. 

You will be notified of the outcome via email and post. Alternatively, you can login to LicenceOne to view your application status.


Amend

You will be directed to GoBusiness Licensing webpage which will require you to sign in using your CorpPass.

The process may take around 15-20 minutes to complete.

AMEND


The information on this page is a guide to cancel existing Massage Establishment licence. 


Introduction

You are permitted to cancel your existing Massage Establishment licence at any time before its expiration. 

Please be informed that there will be no refund upon cancelling the existing Massage Establishment Licence.


Documents Required

No document is required.


Fees

No fee is required.


Processing Time

About 7 working days from the submission of your Cancellation Request.

You will be notified of the outcome via email and post. Alternatively, you can login to LicenceOne to view your application status.


Cancel

You will be directed to GoBusiness Licensing webpage which will require you to sign in using your SingPass or CorpPass.

The process may take around 10 minutes to complete.

AMEND


The information on this page is a guide to withdraw application for a Massage Establishment Licence.


Introduction

You can withdraw your application for a Massage Establishment licence any time before licence approval.

If licence has been approved and issued, you will have to submit a request to cancel licence.  


Documents Required

No document is required.


Fees

No fee is required.


Processing Time

Immediate upon the submission of your Withdrawal Request.


Withdraw

You will be directed to GoBusiness Licensing webpage which will require you to sign in using your SingPass or CorpPass.

The process may take around 10 minutes to complete.

WITHDRAW


The information on this page is a guide on employment matters in licensed Massage Establishments.


Introduction

You must obtain approval from the Police Licensing & Regulatory Department before employing any individual to work in your licensed Massage Establishment.

For cessation of employment, you must notify Police Licensing & Regulatory Department within 3 calendar days after ceasing the employment.

Each employee can only work at one Massage Establishment unless special approval from the Police Licensing & Regulatory Department has been given.


Documents and Fees Required

Documents required

Remarks

Fees

Valid work pass

For non- Singapore Citizen or Singapore Permanent Resident

$17.00 per employee.

Relevant recognised certification

For application to be a qualified masseuse/therapist.

You must ensure that at all times during the licence tenure, at least 80% of masseuses have the required certification recognised by the Licensing Officer.

 

Any untrained masseuses will be provisionally registered as trainees and they must obtain the necessary certification, recognised by Police Licensing & Regulatory Department, within six months from the date of first registration.

 

Trainees who did not obtain the necessary certification after six months from their first registration will not be allowed to work in any Massage Establishments till they obtain the necessary certification.

 


Processing Time

About 21 working days from the receipt of application, processing fee and the necessary supporting documents, if required.

Any incomplete or incorrect submission will be rejected IMMEDIATELY.

Applicants will also have to pay the FULL APPLICATION FEE AGAIN for the resubmission of the application.

You will be notified of the outcome via email and post. Alternatively, you can login to GoBusiness Licensing to view your application status.


Update Employment

You will be directed to GoBusiness Licensing webpage which will require you to sign in using your SingPass or CorpPass.

The process may take around 15-20 minutes to complete.

UPDATE


The information on this page shows additional information related to Massage Establishments licence


LicenceOne

If you are familiar with the application requirements and wish to apply now, please click here to proceed to LicenceOne. SingPass or CorpPass is required for login to LicenceOne.



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