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Advisory on the Implementation of TraceTogether-only SafeEntry Mode for Public Entertainment (PE) Venues and Update of Safe Management Measures for PE Venues

Implementation of TraceTogether-only SafeEntry Mode for PE Venues

1.  The Ministerial Task Force (MTF) has announced that TraceTogether-only SafeEntry (TT-only SE) will be made mandatory at all venues at which SafeEntry must be deployed, after everyone who wants a TraceTogether Token has had a chance to collect one at a community club or centre in their constituencies. The exact date for which TT-only SE will be mandated will be announced in due course and could be as early as January 2021.  When made mandatory, Category 3 PE-licensed venues that were permitted to resume operations must transit to TT-only SE

[Note: TT-only SE will replace SafeEntry.  Individuals entering premises where TT-only SE is implemented will have to use either their TraceTogether App or TraceTogether Token to check in.  Foreigners who are pass holders can register for the TraceTogether app using their FIN and/or collect their TraceTogether tokens from designated collection points.]

2.  While you are currently not required to activate TT-only SE yet, you are advised to implement TraceTogether Token check-in mode at your venues now, if you have not done so.  This will ensure a smoother transition for your business when TT-only SE is mandated.

3.  For a step-by-step guide to set up TraceTogether Token scanning for your venue using either the SafeEntry (Business) Mobile App on a smartphone or SafeEntry (Business) Web App on a laptop connected to a 2D scanner, you may refer to https://go.gov.sg/token-scanning. Should you encounter any problem, you can submit a helpdesk query through the SafeEntry website.

4.  In addition, you may also make use of the available posters at https://go.gov.sg/ttonly-se-comms-kit to educate your staff and customers on the upcoming TT-only SE requirements.

5.  Please update us via email at SPF_PLRD_PELLD@spf.gov.sg after you have implemented the Token check-in mode at your PE-licensed venue, and the date from which it was implemented.

Update of Safe Management Measures for PE Venues

6.  The Safe Management Measures (SMMs) for Category 3 PE-licensed venues that were permitted to reopen have been updated, as attached in Annex A.  The updates are highlighted in yellow, and cover the following key areas:

  • Changes to the capacity limit of your venues and the maximum permissible group size that applies with the commencement of Phase 3 of reopening on 28 December 2020;
  • Clarification on the requirement for SafeEntry to be implemented at your PE-licensed venue; and
  • Clarification that venues that sell food and beverages (F&B) and allow on-site consumption of F&B must have a separate section for these F&B activities, where SMMs for F&B establishments will apply.

7.  Other than the above, the additional measures in Annex B have also been updated; the updates are also highlighted in yellow.  Operators are strongly encouraged to implement these additional measures to minimise the risk of COVID-19 transmission on their premises.

8.  All operators of these PE venues must comply with the COVID-19 (Temporary Measures) (Control Order) Regulations 2020 to provide a safe environment for all employees and customers.  Operators should also refer to the following advisories and implement the appropriate measures:

  1. Workplace-specific SMMs issued by MOM at https://www.mom.gov.sg/covid-19/requirements-for-safe-management-measures; and
  2. F&B and Retail (e.g. general safety and crowd management) issued by ESG, HDB, SFA, STB and URA at https://www.enterprisesg.gov.sg/covid-19/safe-distance and https://covid.gobusiness.gov.sg/safemanagement/sector/.

9.  Nightlife public entertainment venues must continue to remain closed, unless they have been selected to participate in the small-scale pilots led by the Ministry of Trade and Industry and the Ministry of Home Affairs. Nightlife establishments that wish to pivot to other permitted businesses or exit the industry may visit https://covid.gobusiness.gov.sg/faq for more information on the support provided.

Liability and Responsibility of Licensees

10. PE operators who do not comply with the above requirements may be liable for an offence under the COVID-19 (Temporary Measures) Act 2020 and may face a fine not exceeding $10,000 or imprisonment for a term not exceeding 6 months, or both, for the first offence.  Higher penalties of a fine of not exceeding $20,000 or imprisonment for a term not exceeding twelve months, or both, will apply for subsequent offences.  Failure to comply with these requirements may also result in ineligibility for any Government support, such as rental rebates and wage support.

11. PE operators should also ensure that the requirements under the Public Entertainments Act, the rules and regulations made thereunder, and all licensing conditions imposed, are strictly complied with at all times. Any non-compliance with the relevant laws may result in regulatory action, including but not limited to prosecution and revocation of the PE licence.

12. Licensees are encouraged to regularly check the following websites and Regulation for the prevailing SMMs that apply for your venues:

  1. GoBusiness website at https://covid.gobusiness.gov.sg/safemanagement/sector/;
  2. SPF website at https://www.police.gov.sg/e-Services/Police-Licences/Public-Entertainment-Licence; and
  3. the COVID-19 (Temporary Measures) (Control Order) Regulations 2020.

Contact Information

13. For further queries, please contact the Police Licensing & Regulatory Department at Tel: 6835 0000 or via email at SPF_PLRD_PELLD@spf.gov.sg.


Dear Customers,

With effect from 23 April 2020, the Police Licensing & Regulatory Department will restrict over-the-counter services at the Police Cantonment Complex, 391 New Bridge Road, to attend only to services with pre-approved appointments. This move supports the Multi-Ministry Taskforce’s implementation of elevated safe distancing measures.

2. To make an appointment, please use the following link or QR code:  www.picktime.com/policelicensing

3. We will attend to cases of persons who turn up without an appointment on a case-by-case basis, only if they have valid reasons, such as to make payment for services that cannot be done online. For collection of controlled item(s), please pay the license fee for the item(s) (if any) online, and email us at SPF_Licensing_Feedback@spf.gov.sg to arrange for collection.

4. Please use our online services on www.police.gov.sg/licence or email us at SPF_Licensing_Feedback@spf.gov.sg. Members of the public are advised to stay home and avoid going out. Please wear a mask when outside your homes, in accordance with the prevailing circuit breaker measures.

5. We seek your understanding for the change and apologise for any inconvenience caused. 

6. Thank you. 


A Public Entertainment or Arts Entertainment licence is required (unless exempted; click here) for any entertainment that is provided in any place to which the public has access.


The information on this page is a guide to apply for a new licence or to renew any existing Public Entertainment licence.


To be eligible for a Public Entertainment licence, you must meet the following criteria:

  1.  Be a fit and proper person. The criteria and requirements for a person to be considered fit and proper to hold a licence include are (but are not limited to) whether the relevant person has honesty, integrity, a good reputation, competence and capability. For more information, you may click on the link: “Guidelines on the criteria and requirements for a person to be fit and proper to hold a public entertainment licence.”
  2. Be a Singapore Citizen, a Singapore Permanent Resident or possess a valid work permit or employment pass if you are a foreigner
  3. Be at least a committee member if you are applying on behalf of societies registered with the Registry of Societies
  4. Be a director of the company, a partner of the Partnership, Limited Partnerships and Limited Liability Partnerships or the sole proprietor
  5. Register the company/business with the Accounting and Corporate Regulatory Authority

Details of the different categories and types of Public Entertainment licence and fees can be found here.


Type

Activity

Licensing Conditions

Guidelines

Establishment licence

Nightclubs, cabarets, discotheques, bars, lounges and other public houses (with noise protocol)


Click here

Click here

Nightclubs, cabarets, discotheques, bars, lounges and other public houses (with noise protocol and CCTV)


Click here

Bars, lounges and other public houses (with noise protocol)


Click here

Amusement centre


Click here

Click here

Billiard saloon


Click here

Click here

Computer games centre


Click here

Click here

Shop operating crane/ game machines


Click here

Click here

Paintball centre


Click here

Not applicable

Ad-hoc licence

Examples: Transmission of recorded music without dancing by customers,

performances involving music, singing or dancing as well as providing game machine


Click here

Click here



You are required to obtain the following documents before applying for any Public Entertainment licence.

  1. Approval from HDB (if supplying liquor at the premises);
  2. Planning permission on the land use of the premise from URA, SLA or HDB; and
  3. Registry of Societies certificate (if applying on behalf of societies).

As the organiser, you are to conduct your event in a socially responsible manner and ensure that it does not cause any danger or undue alarm to the general public. Due considerations are to be taken to ensure all aspects of public safety, security, law and order are not compromised in the organisation of and during the event, and that the event activities do not contravene any legislation. If in doubt, you should seek your own legal counsel.


Sunk investments e.g. renovation, purchase of equipment, rental of premise are not grounds for a licence to be granted. You should ensure that you have obtained the necessary Public Entertainment licence/ approval before starting renovation works or use the premises. Hence, you should consider the financial commitment to your business carefully if a licence/exemption has yet been granted. The following highlights two important considerations that you should take note before submitting an application to operate a Public Entertainment outlet.

  1. Suitability of Location

Existence of Public Entertainment outlets in the vicinity of a proposed location does not automatically indicate that your application would be approved as other factors such as the law and order situation are taken into consideration when assessing your application.

  1. Charging of Processing Fees by URA and HDB

Although processing fees will be charged by URA and HDB for their planning permission/approval (where applicable), the planning permission/approval granted by these authorities does not guaranteethe approval of your Public Entertainment licence.

 


About 12 working days from the receipt of the application and the necessary supporting documents, if required. Any incomplete or incorrect submission will be rejected.

You will be notified of the outcome via SMS, email and post. Alternatively, you can login to GoBusiness Licensing to view your application status.


You will be directed to GoBusiness Licensing webpage which will require you to sign in using your SingPass or CorpPass.

The process may take around 15-20 minutes to complete.

APPLY


The information on this page is a guide to amend information in an existing Public Entertainment licence.


You can make the following amendments to your existing Public Entertainment licence:

  1. Company Name
  2. Downgrade & Upgrade of Category
  3. Establishment Name
  4. Extend or Reduce the Premises
  5. Key Appointment Holders
  6. Licensee
  7. Mailing Address
  8. Operating Hours

You are required to obtain the following documents before amending your existing Public Entertainment licence.

Information to be Amended

Documents Requirements

Fees

Company Name

  • Updated Accounting and Corporate Regulatory Authority certificate

$22.00 per application


Downgrade & Upgrade of Category*

*Only applicable for Nightspots such as bar, cabaret/ nightclub, cafe, discotheque, KTV lounge, lounge, pub, restaurant or snack bar

  • Planning permission on the land use of the premise from URA/SLA/HDB

Establishment Name

  • No documents required

Extend/Reduce the premises

  • Planning permission on the land use of the premise from URA/SLA/HDB

Key Appointment Holders*

*Contact Person/ Director/ Partner/ Sole-Proprietor/ Owner

  • Updated Accounting and Corporate Regulatory Authority certificate

No fee is required

Licensee

  • Company’s Accounting and Corporate Regulatory Authority certificate indicating that new licensee is a listed director of the company.
  • Approval from the Licensing Officer
  • Genuine and bona fide reasons for licence transfer. For example, licence transfer application made in an attempt to circumvent applicable rules or regulations will be rejected.

$44.00 per application

Mailing Address

  • No documents required

No fee is required

Change of Operating Hours

  • Planning permission on the land use of the premise from URA/SLA/HDB

$22.00 per application




About 12 working days (except for change of mailing address1) from the receipt of the application and the necessary documents, if required. Any incomplete or incorrect submission will be rejected.

You will be notified of the outcome via SMS, email and post. Alternatively, you can login to GoBusiness to view your application status.

1Change of mailing address will be updated within 2 working days.


You will be directed to GoBusiness Licensing webpage which will require you to sign in using your SingPass or CorpPass.

The process may take around 15-20 minutes to complete.

AMEND


The information on this page is a guide to cancel existing Public Entertainment licence.


You are permitted to cancel your existing Public Entertainment licence any time before its expiration.

Please be informed that there will be no refund upon cancellation of the existing Public Entertainment licence.


No document is required.


No fee is required.


About 12 working days from the submission of your Cancellation Request.

You will be notified of the outcome via SMS, email and post. Alternatively, you can login to GoBusiness Licensing to view your application status.


You will be directed to GoBusiness Licensing webpage which will require you to sign in using your SingPass or CorpPass.

The process may take around 10 minutes to complete.

CANCEL


The information on this page is a guide to withdraw application for any Public Entertainment licence.


You can withdraw your applications for any Public Entertainment licence any time before licence approval.

If licence has been approved and issued, you will have to submit a request to cancel licence.


No document is required.


No fee is required.


Immediate upon the receipt of your Withdrawal Request.


You will be directed to GoBusiness Licensing webpage which will require you to sign in using your SingPass or CorpPass.

The process may take around 10 minutes to complete.

WITHDRAW


Locations where Public Entertainment licences are unlikely to be granted.

Applicants may wish to note that a new Public Entertainment licence is unlikely to be granted at the following locations. This is to manage the number of Public Entertainment establishments and mitigate law and order concerns in the areas:

  1. Orchard Towers
  2. Orchard Plaza
  3. Cuppage Plaza
  4. Parklane Shopping Mall
  5. Geylang
  6. Joo Chiat

A Public Entertainment licence is also unlikely to be granted at the following Historic Conversation Areas because URA intends to maintain the character and ambience of these areas.

  1. Chinatown
  2. Little India
  3. Kampong Glam
  4. Boat Quay
  5. Blair Plain
  6. Cairnhill
  7. Emerald Hill


Licensees may wish to note that the accumulation of demerit points may result in the following regulatory action(s) to be taken:

Accumulated DPs*

Description of Regulatory Actions

At least 15

1-hour licence hours curtailment for a period of one month

At least 18

2-hour licence hours curtailment for a period of one month

At least 21

Suspension of licence for a period of one month

At least 24

Cancellation of licence

*Calculated according to Rule 6 of the Public Entertainments (Demerit Points) Rules 2017


The information on this page shows additional information related to Public Entertainment licence.


If you are familiar with the application requirements and wish to apply now, please click here to proceed. SingPass or CorpPass is required for login to GoBusiness Licensing.




You will need to have the infringement number before making payment, which will require you to login using SingPass or CorpPass. The whole process may take about 10 mins. Click here to make payment.


You can request for a replacement copy of your existing Public Entertainment licence in person at Police Licensing & Regulatory Department.

 

You will need to pay $11.00 for each new copy.

 

Address: 391 New Bridge Road Block D 

  #02-701 

  Police Cantonment Complex 

  Singapore 088762

 

Operating Hours: Monday to Friday (closed on Public Holidays)

  8.30am to 5.30pm (last Q-ticket is issued at 5.00pm)


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