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1. With effect from 4 July 2020, the following Category 3 PE venues are permitted to re-open, subject to the implementation of Safe Management Measures (SMMs), as attached in Annex A:

  1. Amusement centres
  2. Computer games centres
  3. Billiard saloons
  4. Paintball games centres
  5. Axe-throwing centre

2. All operators of these PE venues must also comply with the COVID-19 (Temporary Measures) (Control Order) Regulations 2020 to provide a safe environment for all employees and customers.  Operators should also refer to MOM’s prevailing requirements on workplace-specific SMMs at https://www.mom.gov.sg/covid-19/requirements-for-safe-management-measures, and the advisories issued by ESG, HDB, SFA, STB and URA on general safety and crowd management at https://www.enterprisesg.gov.sg/covid-19/safe-distance, and implement the appropriate measures.

3. In the event that any operator is unable to comply with the SMMs, the operator should notify the Police Licensing & Regulatory Department (PLRD) via email at SPF_PLRD_PELLD@spf.gov.sg and propose alternative measures to achieve the intended outcome of reducing the risks of COVID-19 transmission.  During the period of assessment of the proposal, the operator must not resume operation.

4. In addition to the above requirements, all PE operators are strongly encouraged to implement the additional measures in Annex B to minimise the risk of transmission of COVID-19 on their premises.

5. All operators of these PE venues must ensure that the SMMs are implemented, communicated and explained to all staff prior to resuming operations.

6. PE operators who do not comply with the above requirements may be liable for an offence under the COVID-19 (Temporary Measures) Act 2020, and may face a fine not exceeding $10,000 or imprisonment for a term not exceeding 6 months, or both, for the first offence.Higher penalties of a fine of up to $20,000, imprisonment of up to twelve months, or both, will apply for subsequent offences.  Failure to comply with these requirements may also result in ineligibility for any Government support, such as rental rebates and wage support.

7. PE operators should also ensure that the requirements under the Public Entertainments Act, the rules and regulations made thereunder, and all licensing conditions imposed, are strictly complied with at all times.  Any non-compliance with the relevant laws may result in regulatory action, including prosecution and revocation of the PE licence.

8. For further queries, please contact us at Tel: 6835 0000 or via email at SPF_PLRD_PELLD@spf.gov.sg


SAFE MANAGEMENT MEASURES FOR PUBLIC ENTERTAINMENT VENUES

To resume business activities, all PE operators must establish a system to implement and ensure adherence to the SMMs listed below:

  1. For all PE venues 
  2. 1.1. Put up signs to remind employees and customers to observe all SMMs in place at all times.

    1.2. Implement a detailed monitoring plan to ensure compliance with SMMs and that issues are resolved in a timely manner (e.g. remedy of non-compliance, risk mitigation).

    1.3. Appoint Safe Management Officer(s) (SMO) to assist in the implementation, coordination and monitoring of the system of SMMs at the premises.  Duties of the SMO include the training of other employees to engage customers to comply with SMMs, conducting inspections and checks to ensure that SMMs are complied with at all times; and keeping records of the checks which may be requested by the authorities.

    1.4. Implement a follow-up plan with precautionary measures in the event of a confirmed case, including immediately vacating the premises where the confirmed case had worked and thorough cleaning and disinfecting all relevant on-site areas and assets that were exposed to confirmed cases.

    1.5. In the event of a confirmed case among the employees or customers, the operator must inform Police Licensing & Regulatory Department (PLRD) immediately and temporarily suspend all operations. All employees who had been in close contact with the confirmed case shall be placed on Leave of Absence for 14 days (if not already issued with a Quarantine Order by MOH).

  3. Specific to amusement centres 
  4. 2.1. The number of persons within the premises must comply with the occupancy limit of one person per 10 square metres (sqm) of Gross Floor Area (GFA).

    2.2. Game machines must be placed sufficiently far apart with clear demarcation of a space around each machine meant for a group of up to five customers using it to ensure they maintain a safe distance of at least one metre away from other groups of customers and no mixing of different groups of customers.  If a series of game machines are attached together, there must be demarcation for alternate machines not to be used, such that safe distancing can be maintained.

    2.3. Queue lines must be clearly demarcated for each game machine, to ensure at least one metre spacing between customers or groups of customers.

    2.4. Game machines and tokens must be cleaned and disinfected between peak periods, and at the end of the day.

    2.5. For amusement centres with unique concepts [e.g. virtual reality (VR) and escape rooms]:

      2.5.1. All used equipment must be cleaned and disinfected at the end of each session for each customer, before the next customer uses them.  This also applies if the equipment is transferred from one customer to another during a game.

      2.5.2. Safe distancing must be maintained at all times, by clearly demarcating spaces at least one metre apart for each group of up to five customers at common areas, and limiting the use of each room to a group of up to five customers at any time, with no mixing of different groups of customers.


  5. Specific to computer games centres 
  6. 3.1. The number of persons within the premises must comply with the occupancy limit of one person per 10 sqm of GFA.

    3.2. Safe distancing must be maintained at all times, by maintaining at least one metre spacing between tables/terminals, and clearly demarcating alternate tables/terminals not to be used.

    3.3. Computer equipment and terminals must be cleaned and disinfected at the end of each session for each customer, before the next customer uses them.

  7. Specific to snooker / billiard saloons
  8. 4.1. The number of persons within the premises must be capped at 50 persons or 25% of its original capacity measured by the premises’ occupant load, whichever is lower, at any time.

    4.2. Safe distancing between customers must be maintained at all times, by maintaining at least one metre spacing between tables, and clearly demarcating alternate tables not to be used.

    4.3. All equipment (such as cue sticks, balls, and tables etc) must be cleaned and disinfected at the end of each session for each customer, before the next customer uses them.  Customers must not exchange cue sticks during the game.

  9. Specific to paintball game centres 
  10. 5.1. The number of persons within the premises must be capped at 50 persons or 25% of its original capacity measured by the premises’ occupant load (within the indoor premises), whichever is lower, at any time.

    5.2. All individuals must wear a mask at all times within the premises, unless the individual is participating in a paintball game.

    5.3. All customers must be separated by at least 2 metres from each other during a paintball game.

    5.4. Safe distancing must be maintained at all times, by clearly demarcating spaces for each group of up to five customers for paintball games, and alternate lanes of at least one metre apart to be used for target paintball shooting.  There should be no mixing between different groups of customers at all times.

    5.5. Queue lines must be clearly demarcated for each lane for target paintball shooting, to ensure at least one metre spacing between customers or groups of customers.

    5.6. All paintball equipment (e.g. paintball guns, vest, and facial masks) must be cleaned and disinfected at the end of each session for each customer, before the next customer uses them.  This also applies if any equipment is transferred from one customer to another during a paintball game, or target paintball shooting.

  11. Specific to axe-throwing centre 
  12. 6.1. The number of persons within the premises must comply with the occupancy limit of one person per 10 sqm of GFA.

    6.2. Safe distancing must be maintained at all times, by clearly demarcating alternate lanes of at least one metre apart to be used.

    6.3. Queue lines must be clearly demarcated for each axe-throwing lane, to ensure at least one metre spacing between customers or groups of customers.

    6.4. Axes and related equipment must be cleaned and disinfected at the end of each session for each customer, before the next customer uses them.  This also applies if the axe or related equipment is transferred from one customer to another during a game.


ADDITIONAL GUIDELINES TO ENHANCE MEASURES AT PUBLIC ENTERTAINMENT VENUES

Note: These guidelines are non-exhaustiveOperators are strongly encouraged to incorporate these additional measures into your operations, where practicable, to mitigate the risks of COVID-19 transmission.

  1. Control access and facilitate contact tracing 
  2. 1.1. Conduct temperature screening and checks for respiratory symptoms for all onsite employees (twice daily) and customers (prior to entry into the premises). Those who are unwell (including having a fever upon temperature screening) must be refused entry.

    1.2. Use SafeEntry to record the entry of all personnel (including employees, suppliers/contractors, and customers) entering the premises.

  3. Queue management for customer-facing operations 
  4. 2.1. Use floor markers to clearly demarcate queue lines and put up signage to facilitate queues. This includes within the premises, where queues are likely to be formed (e.g. counters, waiting areas).

    2.2. Implement a reservation or appointment system where possible, to minimise queues and crowd congregation at the premises.

  5. Reduce interactions between employees and customers/visitors 
  6. 3.1. Encourage the use of cashless or contactless payment and minimise need for physical touchpoints (e.g. deploying contactless access controls) to reduce contact between employees and customers.

    3.2. Adopt additional safeguards (e.g. frequent disinfection of touchpoints) to minimise the risk of cross infections, where physical contact is needed.

    3.3. Adopt precautionary measures to reduce contact with suppliers/contractors, such as staggering delivery times and keeping transactions as short as possible.

  7. Maintain cleanliness and hygiene
  8. 4.1. Provide hand sanitisers in close proximity to high touch surfaces.

    4.2. Regularly clean and disinfect the premises and items, particularly areas with high human contact. Common spaces such as waiting areas, counters, toilets and pantries should be thoroughly cleaned and disinfected daily.

    4.3. Provide cleaning and disinfecting agents at all toilets, hand-wash stations and human traffic stoppage points, such as entrances and waiting areas.

    4.4. Encourage employees to observe good personal hygiene (e.g. wash their hands regularly with soap).

  9. Employee management 
  10. 5.1. Encourage all employees to download and activate the TraceTogether handphone application to quickly identify potential close contacts of COVID-19 patients and reduce disease transmission.

    5.2. Encourage employees to adhere to MOH’s prevailing travel advisory.

    5.3. Ensure that employees do not socialise or congregate in groups at the premises (including during meals or breaks).  Employees should also be reminded not to socialise outside of the workplace at all times, including with colleagues from separate shifts, teams, or PE outlets.

    5.4. Cancel or defer all events and activities that involve close and prolonged contact amongst employees, such as social gatherings, birthday celebrations, team-bonding activities etc.

    5.5. Stagger working and break hours to reduce employee congregation at common spaces.  If it is not feasible to implement this due to operational reasons, employers must implement other systems to achieve this outcome (e.g. arrange for different groups of employees to arrive/depart through different entrances/exits).

    5.6. Implement shift or split team arrangements where possible, and ensure clear separation of employees on different shifts, split teams or PE outlets.  There should be strictly no cross-deployment or interaction between employees in different shifts, teams or PE outlets, even outside of work.

    5.7. Pay special attention to vulnerable employees (e.g. older or pregnant employees) and temporarily redeploy them to another role that is suitable for working from home, if possible.

  11. Management of ill / suspected / confirmed cases 
  12. 6.1. Actively monitor the health status (including checks for respiratory symptoms) of all employees.  Employees at the workplace who have visited a clinic must submit to their employers records of their Medical Certificates (MCs) and diagnosis provided (only for COVID-19-related symptoms, including acute respiratory infections), and if they were tested for COVID-19 and the results of their tests.  The employer should monitor their health closely and ensure that employees on MCs must not return to work during the period of MC, and should only be allowed to return to work and enter the premises when they are no longer ill.  Close contacts of these employees on MC should be encouraged to monitor their health more regularly.

    6.2. Remind employees not to clinic-hop and where possible, ensure that each employee only visits one clinic for check-ups if unwell.  Otherwise, the employee should inform the clinic of all recent doctor visits over past 14 days for any symptoms that may be related to COVID-19 (including but not limited to typical symptoms such as fever, cough and shortness of breath).

    6.3. Prepare an evacuation plan for unwell or suspected cases to seek medical assistance, as well as for other onsite personnel.  Any employee who is feeling unwell or showing symptoms of illness should be asked to leave the premises immediately to consult a doctor, even if the symptoms appear mild.  These cases must be recorded and monitored as part of SMMs.

    6.4. Adhere to the sanitation and hygiene advisories disseminated by the National Environment Agency (NEA), which could be found at https://www.nea.gov.sg/our-services/public-cleanliness/environmental-cleaning-guidelinesIn the event of COVID-19 transmission in the premises, thorough cleaning and disinfecting of the premises should be carried out in accordance to NEA’s guidelines.


1. As announced by the Multi-Ministry Taskforce on 15 Jun 2020, there will be a resumption of most activities in Phase Two from 19 Jun 2020, subject to Safe Management Measures (SMMs).

2. However, the resumption of operations at public entertainment (PE) venues will be more gradual, as such settings involve large numbers of people coming into close contact, often in enclosed spaces, and for prolonged periods of time, with the potential to spawn large clusters of COVID-19 infections.

Resumption of Specific Public Entertainment Venues

3. Due to the greater risks of COVID-19 transmission, the following PE venues must remain closed until further notice.  However, PE operators who wish to provide feedback on SMMs to address the risks at these venues may write to spf_licensing_feedback@spf.gov.sg.

  1. Nightclubs
  2. Discotheques
  3. Cabarets
  4. Karaoke lounges
  5. Bars with ancillary live entertainment
  6. Bars
  7. Pubs

Note: Operators issued food shop licences by the Singapore Food Agency (SFA) that are not under the Pubs, Bars, Nightclubs and Discos categories are deemed to be establishments where the sale of food and beverages (F&B) is the primary function and may continue to operate, including allowing dine-in at its premises.  For these operators, there should be no provision of PE as defined under the Public Entertainments Act, with the exception of the transmission of recorded music. Such F&B establishments are reminded to comply with the COVID-19 (Temporary Measures) (Control Order) Regulations 2020 and ESG’s advisory for F&B establishments at https://www.enterprisesg.gov.sg/covid-19/safe-distance#FBE

4. The PE venues listed below may be allowed to resume operations earlier, subject to the operators implementing the required SMMs. We will inform the operators of the resumption date soon.

  1. Amusement centres
  2. Computer games centres
  3. Billiard saloons
  4. Paintball games centres
  5. Axe-throwing centre

Note: This includes venues and activities which are exempted from a PE licence under the Public Entertainments Act (e.g. computer games centres in hotels).  

Safe Management Measures

5. To provide a safe environment for all employees and customers, operators of these PE venues must comply with the COVID-19 (Temporary Measures) (Control Order) Regulations 2020.  Operators should also refer to MOM’s prevailing requirements on workplace-specific SMMs at https://www.mom.gov.sg/covid-19/requirements-for-safe-management-measures, and the advisories issued by ESG, STB, SFA, HDB and URA on general safety and crowd management at https://www.enterprisesg.gov.sg/covid-19/safe-distance, and implement the appropriate measures.

6. In addition, PE venues will also be required to comply with sector-specific SMMs.  The proposed SMMs for the PE venues listed in paragraph 4 are in Annex A.  Operators should review the SMMs and provide feedback, if any, to spf_licensing_feedback@spf.gov.sg by 26 June 2020.  The final SMMs will be released at a later date.

7. Additional guidelines to enhance measures at PE venues are listed in Annex B.  Operators are strongly encouraged to implement these measures to minimise the risk of re-emergence and transmission of COVID-19 in the community.  This would prevent a situation where a PE venue has to be suspended or closed, following the detection of COVID-19 case(s).

8. For further queries, please refer to Annex C for the FAQs, or contact us via email: spf_licensing_feedback@spf.gov.sg.


SAFE MANAGEMENT MEASURES FOR PUBLIC ENTERTAINMENT VENUES

To resume business activities, all PE operators must establish a system to implement and ensure adherence to the SMMs listed below:

  1. For all PE venues 
  2. 1.1. Put up signs to remind employees and customers to observe all SMMs in place at all times.

    1.2. Implement a detailed monitoring plan to ensure compliance with SMMs and that issues are resolved in a timely manner (e.g. remedy of non-compliance, risk mitigation).

    1.3. Appoint Safe Management Officer(s) (SMO) to assist in the implementation, coordination and monitoring of the system of SMMs at the premises.  Duties of the SMO include the training of other employees to engage customers to comply with SMMs, conducting inspections and checks to ensure that SMMs are complied with at all times; and keeping records of the checks which may be requested by the authorities.

    1.4. Implement a follow-up plan with precautionary measures in the event of a confirmed case, including immediately vacating the premises where the confirmed case had worked and thorough cleaning and disinfecting all relevant on-site areas and assets that were exposed to confirmed cases.

    1.5. In the event of a confirmed case among the employees or customers, the operator must inform Police Licensing & Regulatory Department (PLRD) immediately and temporarily suspend all operations. All employees who had been in close contact with the confirmed case shall be placed on Leave of Absence for 14 days (if not already issued with a Quarantine Order by MOH).

  3. Specific to amusement centres 
  4. 2.1. The number of persons within the premises must comply with the occupancy limit of one person per 10 square metres (sqm) of Gross Floor Area (GFA).

    2.2. Game machines must be placed sufficiently far apart with clear demarcation of a space around each machine meant for a group of up to five customers using it to ensure they maintain a safe distance of at least one metre away from other groups of customers and no mixing of different groups of customers.  If a series of game machines are attached together, there must be demarcation for alternate machines not to be used, such that safe distancing can be maintained.

    2.3. Queue lines must be clearly demarcated for each game machine, to ensure at least one metre spacing between customers or groups of customers.

    2.4. Game machines and tokens must be cleaned and disinfected between peak periods, and at the end of the day.

    2.5. For amusement centres with unique concepts [e.g. virtual reality (VR) and escape rooms]:

      2.5.1. All used equipment must be cleaned and disinfected at the end of each session for each customer, before the next customer uses them.  This also applies if the equipment is transferred from one customer to another during a game.

      2.5.2. Safe distancing must be maintained at all times, by clearly demarcating spaces at least one metre apart for each group of up to five customers at common areas, and limiting the use of each room to a group of up to five customers at any time, with no mixing of different groups of customers.


  5. Specific to computer games centres 
  6. 3.1. The number of persons within the premises must comply with the occupancy limit of one person per 10 sqm of GFA.

    3.2. Safe distancing must be maintained at all times, by maintaining at least one metre spacing between tables/terminals, and clearly demarcating alternate tables/terminals not to be used.

    3.3. Computer equipment and terminals must be cleaned and disinfected at the end of each session for each customer, before the next customer uses them.

  7. Specific to snooker / billiard saloons
  8. 4.1. The number of persons within the premises must be capped at 50 persons or 25% of its original capacity measured by the premises’ occupant load, whichever is lower, at any time.

    4.2. Safe distancing between customers must be maintained at all times, by maintaining at least one metre spacing between tables, and clearly demarcating alternate tables not to be used.

    4.3. All equipment (such as cue sticks, balls, and tables etc) must be cleaned and disinfected at the end of each session for each customer, before the next customer uses them.  Customers must not exchange cue sticks during the game.

  9. Specific to paintball game centres 
  10. 5.1. The number of persons within the premises must be capped at 50 persons or 25% of its original capacity measured by the premises’ occupant load (within the indoor premises), whichever is lower, at any time.

    5.2. All individuals must wear a mask at all times within the premises, unless the individual is participating in a paintball game.

    5.3. All customers must be separated by at least 2 metres from each other during a paintball game.

    5.4. Safe distancing must be maintained at all times, by clearly demarcating spaces for each group of up to five customers for paintball games, and alternate lanes of at least one metre apart to be used for target paintball shooting.  There should be no mixing between different groups of customers at all times.

    5.5. Queue lines must be clearly demarcated for each lane for target paintball shooting, to ensure at least one metre spacing between customers or groups of customers.

    5.6. All paintball equipment (e.g. paintball guns, vest, and facial masks) must be cleaned and disinfected at the end of each session for each customer, before the next customer uses them.  This also applies if any equipment is transferred from one customer to another during a paintball game, or target paintball shooting.

  11. Specific to axe-throwing centre 
  12. 6.1. The number of persons within the premises must comply with the occupancy limit of one person per 10 sqm of GFA.

    6.2. Safe distancing must be maintained at all times, by clearly demarcating alternate lanes of at least one metre apart to be used.

    6.3. Queue lines must be clearly demarcated for each axe-throwing lane, to ensure at least one metre spacing between customers or groups of customers.

    6.4. Axes and related equipment must be cleaned and disinfected at the end of each session for each customer, before the next customer uses them.  This also applies if the axe or related equipment is transferred from one customer to another during a game.


ADDITIONAL GUIDELINES TO ENHANCE MEASURES AT PUBLIC ENTERTAINMENT VENUES

Note: These guidelines are non-exhaustiveOperators are strongly encouraged to incorporate these additional measures into your operations, where practicable, to mitigate the risks of COVID-19 transmission.

  1. Control access and facilitate contact tracing 
  2. 1.1. Conduct temperature screening and checks for respiratory symptoms for all onsite employees (twice daily) and customers (prior to entry into the premises). Those who are unwell (including having a fever upon temperature screening) must be refused entry.

    1.2. Use SafeEntry to record the entry of all personnel (including employees, suppliers/contractors, and customers) entering the premises.

  3. Queue management for customer-facing operations 
  4. 2.1. Use floor markers to clearly demarcate queue lines and put up signage to facilitate queues. This includes within the premises, where queues are likely to be formed (e.g. counters, waiting areas).

    2.2. Implement a reservation or appointment system where possible, to minimise queues and crowd congregation at the premises.

  5. Reduce interactions between employees and customers/visitors 
  6. 3.1. Encourage the use of cashless or contactless payment and minimise need for physical touchpoints (e.g. deploying contactless access controls) to reduce contact between employees and customers.

    3.2. Adopt additional safeguards (e.g. frequent disinfection of touchpoints) to minimise the risk of cross infections, where physical contact is needed.

    3.3. Adopt precautionary measures to reduce contact with suppliers/contractors, such as staggering delivery times and keeping transactions as short as possible.

  7. Maintain cleanliness and hygiene
  8. 4.1. Provide hand sanitisers in close proximity to high touch surfaces.

    4.2. Regularly clean and disinfect the premises and items, particularly areas with high human contact. Common spaces such as waiting areas, counters, toilets and pantries should be thoroughly cleaned and disinfected daily.

    4.3. Provide cleaning and disinfecting agents at all toilets, hand-wash stations and human traffic stoppage points, such as entrances and waiting areas.

    4.4. Encourage employees to observe good personal hygiene (e.g. wash their hands regularly with soap).

  9. Employee management 
  10. 5.1. Encourage all employees to download and activate the TraceTogether handphone application to quickly identify potential close contacts of COVID-19 patients and reduce disease transmission.

    5.2. Encourage employees to adhere to MOH’s prevailing travel advisory.

    5.3. Ensure that employees do not socialise or congregate in groups at the premises (including during meals or breaks).  Employees should also be reminded not to socialise outside of the workplace at all times, including with colleagues from separate shifts, teams, or PE outlets.

    5.4. Cancel or defer all events and activities that involve close and prolonged contact amongst employees, such as social gatherings, birthday celebrations, team-bonding activities etc.

    5.5. Stagger working and break hours to reduce employee congregation at common spaces.  If it is not feasible to implement this due to operational reasons, employers must implement other systems to achieve this outcome (e.g. arrange for different groups of employees to arrive/depart through different entrances/exits).

    5.6. Implement shift or split team arrangements where possible, and ensure clear separation of employees on different shifts, split teams or PE outlets.  There should be strictly no cross-deployment or interaction between employees in different shifts, teams or PE outlets, even outside of work.

    5.7. Pay special attention to vulnerable employees (e.g. older or pregnant employees) and temporarily redeploy them to another role that is suitable for working from home, if possible.

  11. Management of ill / suspected / confirmed cases 
  12. 6.1. Actively monitor the health status (including checks for respiratory symptoms) of all employees.  Employees at the workplace who have visited a clinic must submit to their employers records of their Medical Certificates (MCs) and diagnosis provided (only for COVID-19-related symptoms, including acute respiratory infections), and if they were tested for COVID-19 and the results of their tests.  The employer should monitor their health closely and ensure that employees on MCs must not return to work during the period of MC, and should only be allowed to return to work and enter the premises when they are no longer ill.  Close contacts of these employees on MC should be encouraged to monitor their health more regularly.

    6.2. Remind employees not to clinic-hop and where possible, ensure that each employee only visits one clinic for check-ups if unwell.  Otherwise, the employee should inform the clinic of all recent doctor visits over past 14 days for any symptoms that may be related to COVID-19 (including but not limited to typical symptoms such as fever, cough and shortness of breath).

    6.3. Prepare an evacuation plan for unwell or suspected cases to seek medical assistance, as well as for other onsite personnel.  Any employee who is feeling unwell or showing symptoms of illness should be asked to leave the premises immediately to consult a doctor, even if the symptoms appear mild.  These cases must be recorded and monitored as part of SMMs.

    6.4. Adhere to the sanitation and hygiene advisories disseminated by the National Environment Agency (NEA), which could be found at https://www.nea.gov.sg/our-services/public-cleanliness/environmental-cleaning-guidelinesIn the event of COVID-19 transmission in the premises, thorough cleaning and disinfecting of the premises should be carried out in accordance to NEA’s guidelines.


Frequently asked Questions (FAQs)

a. What happens if the operator is unable to meet the Safe Management Measures? Will the establishment be able to open?

Operators of PE venues listed in paragraph 4 of the Advisory for Phase 2 Re-opening of Public Entertainment Venues are allowed to reopen on the permitted date, once they are able to comply with the necessary Safe Management Measures (SMMs).  Police will advise on this date and the final SMMs in due course.  Operators are encouraged to put in place these measures, prior to reopening.  In the event that an operator is unable to comply, the operator should notify Police Licensing & Regulatory Department (PLRD) via email at spf_licensing_feedback@spf.gov.sg, and propose alternative measures to achieve the intended outcome of reducing the risks of COVID-19 transmission.  During the period of assessment of the proposal, the operator must not resume its operations, and will only be able to do so after approval is granted by PLRD.

b. What guidelines are available for bowling centres?

Bowling centres may reopen with effect from 19 June 2020.  Operators of bowling centres should comply with SportSG’s advisory on sports and exercise facilities at https://myactivesg.com to resume its operations.

c. When will other public entertainment venues (e.g. bars, pubs, nightclubs) be allowed to reopen? 

These are considered higher-risk activities, as they typically involve large numbers of people coming into close contact, often in enclosed spaces, and for prolonged periods of time, with the potential to spawn large clusters of COVID-19 infections.  Hence, they can only resume their operations later in Phase 2.  Police will engage operators on the plans.

Notwithstanding this, operators of these venues may wish to start establishing a system of SMMs to mitigate the risks when operations are allowed to be resumed.  Feedback on SMMs for these PE venues could be provided to spf_licensing_feedback@spf.gov.sg.


Dear Customers,

With effect from 23 April 2020, the Police Licensing & Regulatory Department will restrict over-the-counter services at the Police Cantonment Complex, 391 New Bridge Road, to attend only to services with pre-approved appointments. This move supports the Multi-Ministry Taskforce’s implementation of elevated safe distancing measures.

2          To make an appointment, please use the following link or QR code:  www.picktime.com/policelicensing

3          We will attend to cases of persons who turn up without an appointment on a case-by-case basis, only if they have valid reasons, such as to make payment for services that cannot be done online. For collection of controlled item(s), please pay the license fee for the item(s) (if any) online, and email us at SPF_Licensing_Feedback@spf.gov.sg to arrange for collection.

4          Please use our online services on www.police.gov.sg/licence or email us at SPF_Licensing_Feedback@spf.gov.sg. Members of the public are advised to stay home and avoid going out. Please wear a mask when outside your homes, in accordance with the prevailing circuit breaker measures.

5          We seek your understanding for the change and apologise for any inconvenience caused. 

6          Thank you. 


A Public Entertainment or Arts Entertainment licence is required (unless exempted; click here) for any entertainment that is provided in any place to which the public has access.


The information on this page is a guide to apply for a new licence or to renew any existing Public Entertainment licence.


To be eligible for a Public Entertainment licence, you must meet the following criteria:

  1.  Be a fit and proper person. The criteria and requirements for a person to be considered fit and proper to hold a licence include are (but are not limited to) whether the relevant person has honesty, integrity, a good reputation, competence and capability. For more information, you may click on the link: “Guidelines on the criteria and requirements for a person to be fit and proper to hold a public entertainment licence.”
  2. Be a Singapore Citizen, a Singapore Permanent Resident or possess a valid work permit or employment pass if you are a foreigner
  3. Be at least a committee member if you are applying on behalf of societies registered with the Registry of Societies
  4. Be a director of the company, a partner of the Partnership, Limited Partnerships and Limited Liability Partnerships or the sole proprietor
  5. Register the company/business with the Accounting and Corporate Regulatory Authority

Details of the different categories and types of Public Entertainment licence and fees can be found here.


Type

Activity

Licensing Conditions

Guidelines

Establishment licence

Nightclubs, cabarets, discotheques, bars, lounges and other public houses (with noise protocol)


Click here

Click here

Nightclubs, cabarets, discotheques, bars, lounges and other public houses (with noise protocol and CCTV)


Click here

Bars, lounges and other public houses (with noise protocol)


Click here

Amusement centre


Click here

Click here

Billiard saloon


Click here

Click here

Computer games centre


Click here

Click here

Shop operating crane/ game machines


Click here

Click here

Paintball centre


Click here

Not applicable

Ad-hoc licence

Examples: Transmission of recorded music without dancing by customers,

performances involving music, singing or dancing as well as providing game machine


Click here

Click here



You are required to obtain the following documents before applying for any Public Entertainment licence.

  1. Approval from HDB (if supplying liquor at the premises);
  2. Planning permission on the land use of the premise from URA, SLA or HDB; and
  3. Registry of Societies certificate (if applying on behalf of societies).

As the organiser, you are to conduct your event in a socially responsible manner and ensure that it does not cause any danger or undue alarm to the general public. Due considerations are to be taken to ensure all aspects of public safety, security, law and order are not compromised in the organisation of and during the event, and that the event activities do not contravene any legislation. If in doubt, you should seek your own legal counsel.


Sunk investments e.g. renovation, purchase of equipment, rental of premise are not grounds for a licence to be granted. You should ensure that you have obtained the necessary Public Entertainment licence/ approval before starting renovation works or use the premises. Hence, you should consider the financial commitment to your business carefully if a licence/exemption has yet been granted. The following highlights two important considerations that you should take note before submitting an application to operate a Public Entertainment outlet.

  1. Suitability of Location

Existence of Public Entertainment outlets in the vicinity of a proposed location does not automatically indicate that your application would be approved as other factors such as the law and order situation are taken into consideration when assessing your application.

  1. Charging of Processing Fees by URA and HDB

Although processing fees will be charged by URA and HDB for their planning permission/approval (where applicable), the planning permission/approval granted by these authorities does not guaranteethe approval of your Public Entertainment licence.

 


About 12 working days from the receipt of the application and the necessary supporting documents, if required. Any incomplete or incorrect submission will be rejected.

You will be notified of the outcome via SMS, email and post. Alternatively, you can login to GoBusiness Licensing to view your application status.


You will be directed to GoBusiness Licensing webpage which will require you to sign in using your SingPass or CorpPass.

The process may take around 15-20 minutes to complete.

APPLY


The information on this page is a guide to amend information in an existing Public Entertainment licence.


You can make the following amendments to your existing Public Entertainment licence:

  1. Company Name
  2. Downgrade & Upgrade of Category
  3. Establishment Name
  4. Extend or Reduce the Premises
  5. Key Appointment Holders
  6. Licensee
  7. Mailing Address
  8. Operating Hours

You are required to obtain the following documents before amending your existing Public Entertainment licence.

Information to be Amended

Documents Requirements

Fees

Company Name

  • Updated Accounting and Corporate Regulatory Authority certificate

$22.00 per application


Downgrade & Upgrade of Category*

*Only applicable for Nightspots such as bar, cabaret/ nightclub, cafe, discotheque, KTV lounge, lounge, pub, restaurant or snack bar

  • Planning permission on the land use of the premise from URA/SLA/HDB

Establishment Name

  • No documents required

Extend/Reduce the premises

  • Planning permission on the land use of the premise from URA/SLA/HDB

Key Appointment Holders*

*Contact Person/ Director/ Partner/ Sole-Proprietor/ Owner

  • Updated Accounting and Corporate Regulatory Authority certificate

No fee is required

Licensee

  • Company’s Accounting and Corporate Regulatory Authority certificate indicating that new licensee is a listed director of the company.
  • Approval from the Licensing Officer
  • Genuine and bona fide reasons for licence transfer. For example, licence transfer application made in an attempt to circumvent applicable rules or regulations will be rejected.

$44.00 per application

Mailing Address

  • No documents required

No fee is required

Change of Operating Hours

  • Planning permission on the land use of the premise from URA/SLA/HDB

$22.00 per application




About 12 working days (except for change of mailing address1) from the receipt of the application and the necessary documents, if required. Any incomplete or incorrect submission will be rejected.

You will be notified of the outcome via SMS, email and post. Alternatively, you can login to GoBusiness to view your application status.

1Change of mailing address will be updated within 2 working days.


You will be directed to GoBusiness Licensing webpage which will require you to sign in using your SingPass or CorpPass.

The process may take around 15-20 minutes to complete.

AMEND


The information on this page is a guide to cancel existing Public Entertainment licence.


You are permitted to cancel your existing Public Entertainment licence any time before its expiration.

Please be informed that there will be no refund upon cancellation of the existing Public Entertainment licence.


No document is required.


No fee is required.


About 12 working days from the submission of your Cancellation Request.

You will be notified of the outcome via SMS, email and post. Alternatively, you can login to GoBusiness Licensing to view your application status.


You will be directed to GoBusiness Licensing webpage which will require you to sign in using your SingPass or CorpPass.

The process may take around 10 minutes to complete.

CANCEL


The information on this page is a guide to withdraw application for any Public Entertainment licence.


You can withdraw your applications for any Public Entertainment licence any time before licence approval.

If licence has been approved and issued, you will have to submit a request to cancel licence.


No document is required.


No fee is required.


Immediate upon the receipt of your Withdrawal Request.


You will be directed to GoBusiness Licensing webpage which will require you to sign in using your SingPass or CorpPass.

The process may take around 10 minutes to complete.

WITHDRAW


Locations where Public Entertainment licences are unlikely to be granted.

Applicants may wish to note that a new Public Entertainment licence is unlikely to be granted at the following locations. This is to manage the number of Public Entertainment establishments and mitigate law and order concerns in the areas:

  1. Orchard Towers
  2. Orchard Plaza
  3. Cuppage Plaza
  4. Parklane Shopping Mall
  5. Geylang
  6. Joo Chiat

A Public Entertainment licence is also unlikely to be granted at the following Historic Conversation Areas because URA intends to maintain the character and ambience of these areas.

  1. Chinatown
  2. Little India
  3. Kampong Glam
  4. Boat Quay
  5. Blair Plain
  6. Cairnhill
  7. Emerald Hill


Licensees may wish to note that the accumulation of demerit points may result in the following regulatory action(s) to be taken:

Accumulated DPs*

Description of Regulatory Actions

At least 15

1-hour licence hours curtailment for a period of one month

At least 18

2-hour licence hours curtailment for a period of one month

At least 21

Suspension of licence for a period of one month

At least 24

Cancellation of licence

*Calculated according to Rule 6 of the Public Entertainments (Demerit Points) Rules 2017


The information on this page shows additional information related to Public Entertainment licence.


If you are familiar with the application requirements and wish to apply now, please click here to proceed. SingPass or CorpPass is required for login to GoBusiness Licensing.




You will need to have the infringement number before making payment, which will require you to login using SingPass or CorpPass. The whole process may take about 10 mins. Click here to make payment.


You can request for a replacement copy of your existing Public Entertainment licence in person at Police Licensing & Regulatory Department.

 

You will need to pay $11.00 for each new copy.

 

Address: 391 New Bridge Road Block D 

  #02-701 

  Police Cantonment Complex 

  Singapore 088762

 

Operating Hours: Monday to Friday (closed on Public Holidays)

  8.30am to 5.30pm (last Q-ticket is issued at 5.00pm)


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