The Police would like to remind the public to be vigilant against concert ticket scams ahead of the upcoming BLACKPINK concert in Singapore. Last year, at least 1,050 reports of scams were lodged in relation to Taylor Swift’s concert, with total losses amounting to at least $658,000.
In this scam variant, victims would come across advertisements for concert tickets on messaging or social media platforms such as Facebook Marketplace, Telegram, X (formerly known as Twitter), Carousell, and Xiaohongshu. In some cases, scammers would provide screenshots or videos of fake tickets or receipts to convince the victims that the tickets are authentic. Scammers would also claim that ticket sales were time-sensitive or limited in quantity and promise to deliver the tickets to the victims after successful payment. In some cases, when victims did not receive their concert tickets, scammers would request additional payments by claiming that they did not receive the payments made by the victims.
Victims would only realise they had been scammed when the scammers did not deliver the tickets or became uncontactable; while some who received their tickets only realise they had been scammed when their tickets were found to be invalid at concert venues.
The Police would like to advise the public to purchase BLACKPINK concert tickets only from Ticketmaster, the authorised platform for ticketing services.
There are no other authorised platforms selling BLACKPINK concert tickets.
Police would like to highlight terms and conditions from Ticketmaster on the sale of BLACKPINK concert tickets in Singapore, which state clearly that tickets cannot be transferred or resold. Those who are found to have purchased resale tickets will be turned away from the concert at the Singapore Sports Hub, with no refund. Facebook Marketplace does not allow content that promotes the buying, selling, or trading of event tickets in line with Meta’s Commerce Policies. The Police has also reached out to platforms such as Carousell, Facebook Marketplace and TikTok to seek their collaboration to take down listings of resale tickets.
In addition, tickets would only be issued to buyers via their Ticketmaster account typically around two weeks prior to the event. Ticketmaster will never issue tickets via email. The public should also be wary of resellers claiming to be able to transfer their tickets to your Ticketmaster account after purchase, as the tickets are strictly not transferrable.
The Police would also like to advise members of the public to adopt the following precautionary measures to protect themselves against scams:
- ADD – ScamShield App and set security features (e.g., enable two-factor (2FA) or multifactor authentication for bank accounts and set transaction limits on internet banking transactions. Add a Money Lock feature to further secure savings in bank accounts from scams).
- CHECK – Make sure you only purchase concert tickets from authorised concert ticket sellers. Call and check with the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam. You can also check the legitimacy of suspicious phone numbers, messages and website links through the ScamShield App.
- TELL – Authorities, family, and friends about scams. Report any fraudulent advertisements to the social media and e-commerce platforms.
For more information on scams, members of the public can visit www.scamshield.gov.sg. Fighting scams is a community effort. Together, we can ACT Against Scams to safeguard our community!
SINGAPORE POLICE FORCE
12 June 2025 @ 5:20 PM