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Serangoon Neighbourhood Police Centre (NPC) and Hougang NPC will merge to form Serangoon NPC on 6 July 2026. The merging of NPCs optimises limited Police resources by combining smaller NPCs serving adjacent areas into a larger operational base. This is part of the transformation of Police’s frontline operations to better address evolving security challenges and community needs, which includes plans to progressively increase the number of Police cameras (PolCams) to more than 200,000 cameras island-wide, including in and around the Serangoon and Hougang estates.

The NPC merger will:

1. Enhance Police’s deployment flexibility, and improve operational effectiveness. The Community Policing Unit in the merged NPC can organise larger scale community policing events. The merged Crime Strike Force will also have better coordination and control in dealing with more complex crimes and incidents.
   
   
2. Result in no change to police presence and incident response in Serangoon and Hougang estates. The number of Ground Response Force officers patrolling and responding to incidents will remain the same as the total deployed today in both estates.

Following the merger, Hougang NPC’s service counter will close for renovation on 6 July 2026. The NPC will re-open as Hougang West Neighbourhood Police Post (NPP). At the same time, the existing Hougang NPP will be renamed to Hougang East NPP, tentatively by Q4 2027. Serangoon NPC, which was under renovation, will re-open on 6 July 2026 with a refurbished self-help report-lodging area.

While Hougang NPC is under renovation, residents may lodge a report for non-emergency cases:

1. Online at http://www.Police.gov.sg/e-services; 
   
   
2. At Hougang NPP’s self-help kiosk; or
   
   
3. At Ang Mo Kio South NPC if residents require in-person counter services.

For emergencies, residents should call ‘999’.

Members of the public who have enquiries regarding the merger of Serangoon NPC and Hougang NPC may email Serangoon NPC at Serangoon_NPC@spf.gov.sg.