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The Singapore Police Force’s Anti-Scam Centre (ASC) and Cyber Investigation Branch (CIB) have successfully prevented over $4.2 million in potential financial losses through their continued partnership with several cryptocurrency exchanges.

During the second operation between 16 April 2026 and 31 May 2026, ASC and CIB collaborated with cryptocurrency exchanges, including Coinbase, Coinhako, Gemini, Independent Reserve, OKX, StraitsX, Upbit, in an intensive anti-cryptocurrency scam operation. Officers conducted advanced blockchain analysis using tools from industry leaders, Chainalysis and TRM Labs to identify victims across multiple scam categories including government officials impersonation scams, investment scams, job scams and love scams. 

Officers utilised advanced blockchain analytical capabilities to swiftly identify potential victims and intervene before losses could escalate. The participating cryptocurrency exchanges supported the operation by providing timely customer information, facilitating more than 145 targeted interventions conducted over the phone and in-person, and allowed officers to reach potential scam victims before funds were lost.

The outcome of the second operation reaffirms the importance of sustained public-private partnerships in the fight against scams. As scams continue to grow in sophistication and scale, the combination of the Police's investigative and technical capabilities with the support of cryptocurrency exchanges has proven to be an effective approach in detecting scam activities early and protecting members of the public from financial harm.

The Police will continue to work closely with cryptocurrency exchanges and other private sector partners to combat cybercrime and remain committed to safeguarding the public through proactive and intelligence-driven operations.

The Police urge members of the public to “ACT” against scams. The ACT acronym outlines how members of the public can Add security features, Check for signs, and Tell the authorities and others about scams.

1. ADD - Add security features such as the ScamShield application and two-factor authentication for personal accounts, such as banks, social media, and Singpass accounts. Transaction limits for internet banking, including PayNow, could also be set up to limit the amount of funds that can be lost in the event of a scam. 
   
   
2. CHECK - Check for potential signs of a scam by asking questions, fact-checking requests for personal information and money transfers, and verifying the legitimacy of online listings and reviews. Take the time to pause and check. If it is too good to be true, it is probably untrue, and a scam.
   
   
3. TELL - Tell the authorities and others about scam encounters by reporting to the bank, ScamShield, or by filing a Police report. Tell others about ongoing scams and preventive steps they can take. Report the fraudulent pages and/or monikers to the respective platforms.

For more information on scams, members of the public can visit www.scamshield.gov.sg or call the ScamShield Helpline at 1799. Anyone with information on such scams may call the Police Hotline at 1800-255-0000 or submit information online at www.police.gov.sg/i-witness. All information will be kept strictly confidential.