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Published 11 August 2023
3-min Read

Meet NSPI Shi Ji, a TransCom Cluster Leader tasked with safeguarding Singapore’s public land transport network!

By: Domnic Dass

four transcom officer in blue uniform and grey beret, riding up an escalator, half appearing on the platform level in sync to the right
NSPI Shi Ji (right) leads his FPG on patrol through an MRT station. PHOTOS: Roger Yue III

The Public Transport Security Command (TransCom) was established in 2005 within the Singapore Police Force (SPF) to enhance the security of the public transport network. In 2009, TransCom became an independent specialist unit, reflecting its expanded role in protecting Singapore’s land transport network. About 80% of TransCom officers are Full-Time Police National Service (PNSF) officers.

officer giving a briefing to a squad to the left, with a green background and white words stating "public transport security command"
NSPI Shi Ji is a Cluster Leader from TransCom’s Woodlands Base.

Police Life accompanied National Service Probationary Inspector (NSPI) Shi Ji for his shift to learn more about his work!

officer briefing team, facing the reader and talking to someone whose back can be seen. Behind him is a green moss background with the words "Public Transport Security Command" in white
NSPI Shi Ji briefing his officers about the day’s objectives and duties.

Tell us more about TransCom.
 Acting as the first-tier response force for crimes (such as outrage of modesty and voyeurism) and security-related incidents (such as acts of terrorism) in public land transport network, TransCom officers safeguards Singapore by conducting patrols in day-to-day operations and major deployments at major transport nodes in Singapore to ensure  effective response and management of incidents.

four officers in blue uniform , grey beret and full gear patrolling the platform of an underground MRT
Vigilant and on the move: NSPI Shi Ji and his FPG at a train platform.

How has your National Service (NS) journey been and why did you choose TransCom?
My NS journey has been unique and eventful. After completing three months of Basic Military Training in the Singapore Armed Forces, I was selected for an eight-month SPF Officer Cadets Course at the Home Team Academy, after which I was commissioned as an NSPI.

Joining TransCom was my first choice as it allowed me to be active on the ground and do my part as a police officer to protect the public from crime and security threats.

officers standing focused and facing the left, inside a moving train
TransCom officers help project police presence on our public transport network to prevent, deter and detect crime.

Share with us your role and responsibilities. 
I’m one of the Cluster Leaders assigned to TransCom Woodlands Base. My role involves leading a three-member Foot Patrol Group (FPG) in conducting patrols at MRT stations; engaging with commuters and public transport operators; and performing supervisory checks on other FPGs under my charge. Whenever an incident is reported within my cluster, we’re promptly dispatched to address and resolve the situation.

officers facing the left and can be seen in the reflection of the moving train's window
TransCom also collaborates with public transport operators and the National Crime Prevention Council on a range of crime prevention programmes.

What do you look out for when you patrol?
During foot patrols, we’ll look out for suspicious behaviours and unattended items in the MRT stations and conduct checks when necessary. We’ll also render assistance to any distressed members of the public if required.

four officers walking together to the 7pm direction, at a bus interchange. The interchange is visibly orange painted with high ceilings and human traffic around
TransCom officers also conduct security planning and contingency planning of operations on the public transport network. On 24 May 2023, TransCom conducted Exercise Ferrovia, an inter-agency ground deployment exercise at Raffles Place MRT Station.

What are some of the challenges you face while patrolling?
It can be physically and mentally draining to be on patrol and on high alert for long periods. On a single shift, we’ll patrol on foot for at least six hours. We’ll take breaks occasionally to ensure that we remain fresh and alert.

officer shi ji talking to a member of the public, who is chinese, wearing white, facing the right and carrying a black sling bag and wearing a cap
Assisting members of the public is something that NSPI Shi Ji enjoys greatly.

Have you had any memorable incidents while on patrol?
There have been many, but one stands out as a source of personal fulfilment. It was when I assisted in reuniting two lost children with their grandfather. Being able to help people is something I truly enjoy, and witnessing the visible relief on the grandfather’s face upon their reunion was incredibly rewarding!

officers walking at the bus interchange but the bus signages for the waiting area can be seen, visibly in orange blue and green signboards, against an orange painted interchange with brick colour tones.
NSPI Shi Ji and his team conduct regular patrols at bus interchanges too.

What’s unique about your NS role as compared to other PNSF officers?
I’ve been fortunate to serve as a Cluster Leader, leading my team on the ground to protect the public especially commuters using Singapore’s public transport networks from crime and security threats. This role has not only allowed me to interact with people from diverse backgrounds but also provided me with a different perspective on Singapore that I wouldn’t have experienced otherwise.

Has NS helped you in your day-to-day life?
My NS experience has enabled me to develop essential skills for communicating clearly and effectively with others. It has also trained me to maintain my composure during stressful situations as it’s crucial for a Police officer to think logically and make sound decisions. I’ve definitely grown as a person through my NS.


Exercise Ferrovia 2023
Learn more about how TransCom officers respond to security incidents in the third and largest inter-agency ground deployment exercise held at an MRT station codenamed “Exercise Ferrovia 2023.” 

Check out the other On The Beat series with the Community Policing Unit, the Ground Response Force, and ProCom!

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