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The Police have arrested two male Chinese Malaysians, aged 25 and 47, on 25 August 2026 for their suspected involvement in a coordinated scheme that compromised the Singpass accounts of Singapore citizens and work permit holders. Since early March 2026, at least 20 Singapore citizens and work permit holders have been investigated for their involvement in registering LiquidPay accounts that had been reported to receive $110,063 arising from various scams. Preliminary investigations suggest that a number of these individuals may not have been aware of the account creation or its intended use.

Between 21 and 25 August 2026, officers from the Cyber Command, with strong support from the Singpass Trust & Safety team at the Government Technology Agency of Singapore (GovTech Singapore), launched an operation to establish the identities of the syndicate members and take enforcement action against them. The operation led to the arrest of the two men for their suspected involvement in obtaining the Singpass login credentials of Singapore citizens and work permit holders. 

Investigations revealed that the two men were employees of a mobile phone shop located in Singapore. They allegedly exploited opportunities arising from their work to access customers' Singpass accounts. In one such occasion, when a customer was purchasing a new SIM card, one of the men allegedly offered to help update the mobile number linked to the customer's Singpass account, before using this opportunity to create a LiquidPay account without the customer's knowledge.

Further investigations identified another 171 Singapore citizens and foreign workers whose Singpass accounts were linked to the same activity. These fraudulently obtained Singpass accounts were used to register for more than 160 additional LiquidPay accounts without the account holders’ knowledge. All affected LiquidPay accounts have been frozen.

The two men will be charged in court on 27 August 2026 for the offence of assisting another to retain benefits from criminal conduct under Section 51 of the Corruption, Drug Trafficking and Other Serious Crimes (Confiscation of Benefits) Act 1992. The offence carries an imprisonment term of up to ten years, a fine not exceeding $500,000, or both.

Police investigations into Singapore citizens and work permit holders who voluntarily relinquished their Singpass credentials are ongoing. Under Section 8A(1) of the Computer Misuse Act, disclosing one’s Singpass credentials to facilitate an offence carries a fine not exceeding $10,000 or to an imprisonment for a term not exceeding three years or to both. 

The Police urge the public not to accept offers of quick monetary gains in exchange for their Singpass accounts or credentials. Members of the public should never disclose their Singpass passwords or Two-Factor Authentication (2FA) details to unknown persons, as these may be misused to access various digital services, including the opening of bank accounts, e-wallets, crypto accounts, and mobile phone lines for illegal activities. Individuals found to be linked to such crimes will be held accountable. 

If you have any information relating to such crimes, please call the Police Hotline at 1800-255-0000, or submit information online at www.police.gov.sg/i-witness. For more information on scams, members of public can visit www.scamshield.gov.sg, or call the ScamShield Helpline at 1799. If you require urgent Police assistance, please dial ‘999’. All information will be kept strictly confidential.