Government officials will NEVER ask you to transfer money or disclose bank log-in details over a phone call. Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam. For details, visit ScamShield Website.

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Police Advisory On Phishing Scams Involving Fake Buyers On Online Platforms

The Police would like to remind the public to remain vigilant against phishing scams involving fake buyers on online platforms. Since 1 November 2025, at least 223 cases have been reported with total losses amounting to at least $622,000.

In this scam variant, the victims had listed items for sale on online platforms and were approached by scammers who posed as interested buyers. The scammers would send a phishing link to the victims under the pretext of arranging for payment or the delivery of the items. After clicking on the link, the victims would be prompted to key in their personal information such as banking credentials and card details. Victims would only realise that they had been scammed when they subsequently discovered unauthorised transactions made on their bank cards, including transfers to overseas cryptocurrency service providers (e.g., Binance, BTCC, ByBit).

The Police would like to strongly encourage members of the public to exercise extra caution when selling items on online platforms, especially if prompted by the buyers to provide banking credentials or card details through suspicious links. Never provide your banking details, card details or any other confidential information to persons whom you do not know. Sellers who list items for sale online are strongly encouraged to meet with buyers in person to complete the transaction.  

The Police would also like to advise members of the public to adopt the following precautionary measures:  

  1. ADD – Add the ScamShield App to block calls and filter SMSes. Set transaction limits that are adequate for daily expenses, and lower transaction notification thresholds. Alert the bank immediately of any suspicious activity in your bank account. Activate the Money Lock feature of your bank to “lock up” a portion of your money so that it cannot be transferred out digitally by anyone. 

  2. CHECK – Check for scam signs with official sources. You can check the legitimacy of suspicious messages, phone numbers and website links via the ScamShield app or visit the ScamShield website at www.scamshield.gov.sg

  3. TELL – Tell the authorities, family, and friends about scams. Report any fraudulent transactions to your bank immediately and report any suspicious users to the online marketplace platform.

If you are in doubt, call the 24/7 ScamShield Helpline at 1799 to check. For more information on scams, members of the public can visit www.scamshield.gov.sg. Fighting scams is a community effort. Together, we can ACT Against Scams to safeguard our community!

Screenshot of site that phishing link leads to

20251229_police_advisory_on_phishing_scams_involving_fake_buyers_on_online_platforms_1

 

PUBLIC AFFAIRS DEPARTMENT
SINGAPORE POLICE FORCE
29 December 2025 @ 11:05 AM