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Justice can be delivered by many different individuals – through witnesses, lawyers and judges within the court system. But the first step often begins with those who uncover the truth. At the frontline of this process are Investigation Officers (IOs). Inspector (Insp) Ginn Tan from Woodlands Police Division shares her experiences as an IO with the Singapore Police Force (SPF).
Hey, Ginn! Can you share what led you to join the SPF?
I didn’t consider joining the SPF at first. It was during my university years that I realised the hard sciences weren’t my calling, so I sought something more meaningful, which led me to policing. It’s a dynamic career that allows me to make a difference in the lives of others and to contribute directly to the safety and well-being of Singapore.
Tell us about a day in your life as an IO.
When I’m on duty, I review incoming Police reports to making initial assessments. On follow-up days, I take statements for my cases, collect evidence and visit crime scenes.
I also liaise with prosecutors and defence counsels on ongoing cases, as well as participate in planned operations with my team.
How would you describe your relationship with your team?
I’m very thankful to be part of a supportive team where there is mutual respect and trust. This allows us to work efficiently and rely on each other. This is a team that supports officers through challenging cases, and celebrates successes together.
Share a moment when strong team dynamics made a difference in a case.
We once had to conduct a planned operation during Ramadan that coincided with the break fast timing, but my Muslim teammates were very supportive and volunteered to take part. The operation went on for more than four hours into the night, yet my teammates stayed on willingly to assist me. Our resolve and camaraderie ensure that the operation was executed successfully.
Can you share a memorable case you were involved in?
In my first few months as an IO, I handled a case involving a victim of a sexual crime. She was visibly shaken and had difficulty speaking during our first meeting. But with time and empathy, she slowly opened up and her courage left a deep impression on me.
Though the investigation process was challenging, the suspect eventually came clean and admitted to his actions. When I shared this outcome with the victim, the relief and gratitude she expressed was something I’ll never forget. This was one case that made me realise that what I do truly matters.
What core values guide your actions and decisions?
Integrity is one of my non-negotiables, helping me to ensure that every investigation is conducted fairly and thoroughly. Another core value I hold close is empathy. Investigation work often exposes us to the darker side of society, but being able to see things from different perspectives allows me to be more effective. It’s about balancing empathy with professional objectivity.
Given the emotional demands of the job, how do you maintain a balance between work and your personal life?
Given the dynamic nature of police work, I focus on making the most of my off-duty time. I prioritise activities that help me recharge – particularly exercise and cooking.
What do you find most rewarding about your job?
It’s seeing justice served through the investigative process, from receiving the initial report to driving a case to its conclusion in court. Knowing that my work has contributed to holding perpetrators accountable gives me immense satisfaction.
Interested in a career with the SPF? Visit our website to find out more.
