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The Police would like to remind members of the public to remain vigilant against phishing scams involving Google Meet video calls by individuals impersonating officers from the Singapore Police Force (SPF). Since 1 April 2026, there were at least 13 cases reported, with total losses amounting to at least $32,000.

In this scam variant, the victims would receive unsolicited Google Meet Video calls from scammers impersonating as SPF officers and dressed in police uniforms. In some cases, the scammers would use the SPF logo as their profile picture. Some of the email addresses that were used for the Google Meet Video calls may contain terms such as “Singapore” or “Police”. The scammers would allege that there are issues with the victim’s bank cards or accounts. The scammers would then ask the victims to provide their ibanking, card credentials and/or One-Time Password (OTP), allegedly for the purpose of investigations. The victims would only realise that they had been scammed when they discovered unauthorised transactions in their bank accounts. 

The Police would like to inform members of the public to be wary of unsolicited video calls received from unknown sources. SPF officers will never contact you over non-official channels. Do not provide sensitive information such as ibanking, card credentials or One-Time Password (OTP) to anyone. Singapore Government officials, including SPF officers, will never ask members of the public to do the following:

• Ask you to transfer or hand over valuables such as money, luxury watches, gold or crypto-currency;
  
  
• Ask you to disclose banking login details;
  
  
• Ask you to install mobile apps from unofficial app stores;
  
  
• Transfer your call to the Police or any other government officials

Members of the public are encouraged to adopt the following precautionary measures:

1. ADD – Add the ScamShield App to protect yourself from scam calls and SMSes. Set security features (e.g., set up transaction limits for internet banking transactions, enable Two-Factor Authentication (2FA), Multifactor Authentication for banks). 
   
   
2. CHECK – Check for scam signs with official sources. You can check the legitimacy of suspicious messages, phone numbers and website links via the ScamShield app or visit the ScamShield website at www.scamshield.gov.sg. 
   
   
3. TELL – Tell the authorities, family, and friends about scams. Report any fraudulent transactions to your bank immediately. Report any fraudulent emails via the ScamShield app.

For more information on scams, members of the public can visit www.scamshield.gov.sg or call the 24/7 ScamShield helpline at 1799. Fighting scams is a community effort. Together, we can ACT Against Scams to safeguard our community!

Screenshots of video calls impersonating SPF officers