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The Singapore Police Force (SPF) would like to remind members of the public to remain vigilant against concert ticket scams. Since 1 June 2026, there have been at least 62 cases reported on scams involving the sale of tickets for the BTS World Tour 'Arirang' concert, with total losses amounting to at least $68,200. In most cases, scammers approached victims through X. 

In the recent cases, the victims would come across offers for the sale of concert tickets on social media platforms (e.g. X, Instagram, Carousell). To make a purchase, they were instructed to pay via PayNow or by scanning a PayNow QR code. After the initial payment, the scammers would ask the victims to make additional payments for reasons like administrative fees. Victims only realised they had been scammed when they did not receive the tickets. 

The Police would like to remind the public to purchase concert tickets only from authorised platforms such as Ticketmaster. Police would like to highlight Ticketmaster’s terms and conditions for the sale of concert tickets, which state clearly that tickets cannot be resold. Those who are found to have used resale tickets will not be allowed into the venue and be turned away from the concert with no refund. Ticketmaster will also never issue the tickets via email. 

SPF is working closely with X to take down fraudulent accounts which offer resale tickets for the BTS World Tour ‘Arirang’ concert. SPF has also reached out to Carousell to request the removal of relevant resale concert ticket listings. In line with Meta’s commerce policies, Facebook Marketplace does not allow content that promotes the buying, selling, or trading of event tickets. Similarly, TikTok Shop’s policies do not support the sales of concert tickets. 

The Police would also like to advise members of the public to adopt the following precautionary measures to protect themselves against scams: 

• ADD - ScamShield App and set security features (e.g., enable two-factor (2FA) or multifactor authentication for bank accounts and set transaction limits on internet banking transactions. Add a Money Lock feature to further secure savings in bank accounts from scams). 
  
  
• CHECK - Make sure you only purchase concert tickets from authorised concert ticket sellers. Call and check with the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam. You can also check the legitimacy of suspicious phone numbers, messages and website links through the ScamShield App.
  
  
• TELL - Authorities, family, and friends about scams. Report any fraudulent advertisements to the social media and e-commerce platforms.  

For more information on scams, members of the public can visit www.scamshield.gov.sg. Fighting scams is a community effort. Together, we can ACT Against Scams to safeguard our community!

Examples of Fraudulent Concert Ticket Listings on X

Screenshots of Conversations and Transactions between Scammer and Victim