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The Police would like to alert members of the public to remain vigilant against phishing scams that involve fraudulent pop-up alerts impersonating the Singapore Police Force (SPF).  

In this scam variant, victims would encounter fraudulent pop-up alerts purportedly from the SPF while browsing websites on their computers or laptops. The websites would appear frozen and unresponsive. The alerts would contain the SPF logo and the victim’s purported outstanding fines for violating the law. Victims were then prompted to provide their bank card details to pay the “fines”. The victims would realise that they had been scammed when they discovered unauthorised transactions made on their cards.

The Police would like to remind members of the public to ignore any pop-up alerts purportedly from the SPF. These alerts are fraudulent. The SPF does not have access to “lock” or “freeze” your personal computer or laptops. In this scam variant, scammers use tactics such as activating the browser’s full-screen mode to block access to the browser’s controls and taskbar, or hiding the mouse cursor to make the webpage appear unresponsive. Should you encounter such a situation, you should press Ctrl+Alt+Delete to trigger “Task Manager” and force quit all applications. 

Members of the public are strongly advised to adopt the following precautionary measures against scams: 

1. ADD – Add the ScamShield App to protect yourself from scam calls and SMSes. Set security features (e.g. set up transaction limits for internet banking transactions, enable Two-Factor Authentication (2FA), Multifactor Authentication for banks). 
   
   
2. CHECK – Check for scam signs with official sources. You can check the legitimacy of suspicious messages, phone numbers and website links via the ScamShield app or visit the ScamShield website at www.scamshield.gov.sg. 
   
   
3. TELL – Tell the authorities, family, and friends about scams. Report any fraudulent transactions to your bank immediately. Report phishing websites to your internet browser service providers (e.g. Google Chrome, Apple Safari).

If you are in doubt, call the 24/7 ScamShield Helpline at 1799 to check. Fighting scams is a community effort. Together, we can ACT Against Scams to safeguard our community!