Landing page banner

The Anti-Scam Centre (ASC) of the Singapore Police Force, in collaboration with DBS, UOB, OCBC, SCB and GXS banks, has disrupted more than 500 scam attempts involving government official impersonation scams, job scams, investment scams, fake friend call scams, and e-commerce scams. The implementation of Robotic Process Automation (RPA) technology enabled swift information sharing between the ASC and participating banks, facilitating prompt victim identification and intervention to prevent financial losses.

Between 1 September and 31 October 2025, ASC officers and participating banks sent over 4,300 SMS alerts to more than 4,000 bank customers identified as potential scam victims. Through these timely interventions, more than $33 million in losses were averted, funds that would otherwise have been transferred to scammers if the scams were not disrupted.

The Police urge members of the public to “ACT” against scams by adopting the following precautionary measures:

1. ADD – Add the ScamShield application and set up security features such as two-factor authentication for personal accounts, such as banks, social media, and Singpass. Transaction limits for internet banking, including PayNow, could also be set up to limit the amount of funds that can be lost in the event of a scam. 
   
   
2. CHECK – Check for potential signs of a scam by asking questions, fact-checking requests for personal information and money transfers, and verifying the legitimacy of online listings and reviews. Take the time to pause and check. If it is too good to be true, it is probably untrue, and a scam.
   
   
3. TELL – Tell the authorities and others about scam encounters by reporting to the bank, ScamShield, or by filing a Police report. Tell others about ongoing scams and preventive steps they can take. Report the fraudulent pages and/or monikers to the respective platforms.

For more information on scams, members of the public can visit www.scamshield.gov.sg or call the ScamShield Helpline at 1799. Anyone with information on such scams may call the Police Hotline at 1800-255-0000 or submit information online at www.police.gov.sg/i-witness. All information will be kept strictly confidential.

Photo of an Anti-Scam Centre officer interacting with SCB bank staff during the two-month joint operation.