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The Police would like to alert members of the public to remain vigilant against scams involving the impersonation of companies’ senior executives on WhatsApp. Since January 2025, there have been at least 10 reported cases, with total losses amounting to at least $13.5 million. 

In this scam variant, scammers create WhatsApp accounts using the name and publicly available photos of the victims’ CEOs or supervisors. They contact victims through WhatsApp while impersonating victims’ CEOs or supervisors. In some cases, the victims were instructed to participate in video calls via Zoom, where scammers further impersonate the company’s senior executives, investors, or officials from the Monetary Authority of Singapore (MAS), by altering their appearance using digital manipulation.

Victims would be instructed to work on “confidential projects” and made to sign non-disclosure agreements to prevent them from communicating or checking with their colleagues on the “projects”.  They would be asked to provide confidential company information such as bank account balances, and transfer company funds for the “projects”.  Victims would subsequently realise that they have been scammed after checking with their actual CEOs or supervisors on the “projects”.

Businesses are advised to adopt the following preventive measures:

1. Brief your staff on this scam variant, especially new employees and interns. 
2. Be wary of any unusual requests to transfer company funds, especially in large amounts. 
3. Always verify with relevant colleagues through a different medium (such as phone calls or enterprise communication channels) before proceeding with any out of the ordinary instructions. 
4. Conduct work-related communications through official channels such as company emails. Ensure that the sender's email address corresponds to the legitimate email address of the person they claim to be.
5. Report to the Police immediately on any scam encounters.

For more information on scams, members of the public can visit www.scamshield.gov.sg or call the ScamShield Helpline at 1799. Fighting scams is a community effort. Together, we can ACT Against Scams to safeguard our community!

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