ADVISORY ON SUBMITTING APPLICATION FOR APPROVAL FOR DEBT COLLECTORS
Recently, the Police have had situations when the employees’ names and/or identity numbers were entered wrongly in the GoBusiness portal and the application had to be rejected. This caused inconvenience to both the applicant and processing officer.
This is to remind debt collection businesses to enter your employees’ names and identity numbers correctly in GoBusiness application portal when you apply for employee approvals. If a wrong digit or alphabet is entered, the application cannot be processed and the Police would have to reject the application. In addition, the application fee of $55 cannot be refunded. An applicant would have to make a fresh payment of $55 if he wished to apply again.
If you have foreign employees without a Foreign Identification Number (FIN), please apply using their Passport Numbers via this FormSG. The reason is that the current GoBusiness portal accepts only a Singapore-registered identity number and/or FIN.
We seek your cooperation and understanding to in this matter so that there will not be major disruptions to business and delays to the process arising from errors in the names and/or identity numbers of employees in the application.
Thank you.
Police Licensing Regulatory Department
3 October 2024